Purpose: This paper aims to focus on academic library managers' learning practices in the context of cooperative work supported by computational artefacts. Academic library managers' everyday work is mainly cooperative. Their cooperation is supported predominantly by computational artefacts. Learning how to use the computational artefacts…

This article explores the closing of the Howard Ross Library of Management at McGill University, Montreal, Canada. We hypothesized that closing a branch library would result in a decline in the use of library services. We measured library service using circulation statistics, library instruction workshop statistics, and data from the online survey…

An analysis of Quebec academic libraries' direct reciprocal borrowing statistics from 2005 to 2010 reveals that the physical distance separating universities plays an important role in determining the amount of direct reciprocal borrowing activity conducted between institutions. Significant statistical correlations were also seen between the…

In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…

This article describes how York University analyzed the results from its 2010-11 implementation of the Measuring the Impact of Networked Electronic Services for Libraries survey to measure value of investments in e-resources. The results were assessed through two variables: e-resources used by faculty when carrying out funded and non-funded…

The inclusion or not of chat services within Virtual Reference (VR) is an important topic for university libraries. Increasingly, email supported by a Frequently Asked Questions (FAQ) database is suggested in the scholarly literature as the preferred, cost-effective means for providing university VR services. This paper examines these issues and…

Describes online catalog research being conducted in Europe in the areas of interaction and interface design, subject access, functional improvement through the application of information retrieval techniques, and library networks. Three operational online catalogs, not available outside Europe, are discussed. (30 references) (CLB)

Explains objectives of research on development of an online public access catalog using a proprietary microcomputer network being conducted by the Polytechnic of Central London; examines background of existing local area library networks, problems of network system design, and advantages of distributed processing; and summarizes research…

Prepared at the request of the Advisory Systems Committee of the Ontario Universities' Library Cooperative System, this report presents the results of study of the feasibility of a bilingual regional system for maps, or alternatively, the possibility of adapting the Guelph system to CARTESS. The report is presented in three sections: (1) a…

Discussion of operational effectiveness in libraries focuses on a modeling approach that was used to compare the effectiveness of a local interlibrary loan system with using a national system, the British Library Document Supply Centre (BLDSC). Cost figures and surveys of five academic libraries are described. (six references) (LRW)

The Islamic Republic of Iran's parliament, the Majlis, passed in 1990 a law setting out the functions of its national library. In 2005, the inauguration of the first stage of the new national library building was celebrated as a major national cultural and architectural achievement. This article looks at the origins and evolution of the National…

Papers on the application of statistics to library research and library administration which were presented at the 1982 International Federation of Library Associations (IFLA) conference include: (1) "Price Indexes for Library Materials: Steps toward International Standardization" by Frederick C. Lynden (United States); (2)…

Although Spanish interlibrary loans (ILL) have increased from 100 to 525 per 100,000 inhabitants, there are still many problems to resolve. Examines a plan developed by the Consejo Superior de Investigaciones Cientificas (CSIC) Library Network to improve ILL services. Provides a comparative analysis of ILL services from 1992-1995. Includes charts…

This report on the Automated Library Information Control System (ALIS) of the National Technological Library of Denmark focuses on the circulation control functions of the integrated, distributed processing system, which also functions as an online catalog for a bibliographic database of approximately 120,000 records with library location codes.…

Prior to 1997, the University of Oxford in Great Britain had approximately one hundred autonomous libraries with little coordination of services, collection development, or management among them. In that year a new director was hired with the mandate to integrate many of these libraries into one centralized system. Over the past seven years…