Librarians, like patrons and researchers, are caught between traditional library service models and the promise of evolving information technologies. In recent years, professional conferences have strategically featured programs and presentations geared toward building a mobile agenda and adapting or adopting services to meet new demands of mobile…

Ask Here PA is Pennsylvania's new statewide live chat reference and information service. This article discusses the key strategies utilized by Ask Here PA administrators to recruit participating libraries to contribute staff time to the service, the importance of centralized staff training, the main aspects of staff training, and activating the…

Fewer employees, shorter hours, diminished collection budgets, reduced programs and services--all at a time of record library usage. In this book, library expert Carol Smallwood demonstrates that despite the obvious downsides, the necessity of doing business differently can be positive, leading to partnering, sharing, and innovating. This…

A brief history of the Dallas Public Library, which first opened in 1901, highlights new central library facilities erected in 1955 and 1982; the development of branch libraries; leadership of directors Rosa Leeper, Cleora Clanton, Jim Meeks, and Lillian Bradshaw; and library programs, publications, and community outreach efforts. (EJS)

Minimum standards are set forth for the 12 member libraries that currently constitute the Library of Michigan/Library for the Blind and Physically Handicapped (LM/LBPH) network to ensure that all LM/LBPH network libraries provide uniform, quality service to patrons in the service area. Introductory material includes listings of the Michigan…

This report summarizes the activities of the South Carolina State Library for 1995-1996. Sections include: (1) library governance and mission statement; (2) brief library history; (3) details about the organization and operations of the library, including a description of each of six departments with a list of employees and their duties, an…

This report summarizes the activities of the South Carolina State Library for 1997-1998. Sections include: (1) library governance and mission statement; (2) brief library history; (3) details about the organization and operations of the library, including a description of each of the six departments, an organizational chart, a list of library…