Staff utilization, role definition and articulation, task overlap, educational requirements, certification, and status have been difficult issues within the library profession for most of this century, and remain mostly unresolved today. Over the past 20 years, library automation and declining budgets have caused the redistribution of the library…

Total Quality Management (TQM) is "a system of continuous improvement employing participative management and centered on the needs of customers." Key components of TQM are employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and recognition that the system, not people, produces…

Basic options for the automation of management functions in the school library media center are the circulation system, the online catalog, the acquisitions system, and the serials check-in. In order to select the most appropriate system, library media specialists must: (1) research both the library's needs and the technologies available, and (2)…