This report outlines a case study investigating how public libraries in New South Wales are currently educating their clientele in the use of social media applications. It includes the background to this case study and the expected outcomes, and identifies the scope and limitations. It also includes a list of significant stages, and outlines the…

An increasing number of libraries and museums provide transformative learning spaces, often called "Learning Labs" and "Makerspaces." These spaces invite users to explore traditional and digital media, interact with mentors and peers, and engage in creative projects. For these spaces and programs to be sustainable, it is…

The California State Library is charged with performing the following activities as defined by law. The State Library, under the direction and control of the State Librarian, an appointee of the Governor, has responsibility: (1) To collect, preserve, generate and disseminate a wide array of information; (2) To serve as the central reference and…

"ARL Statistics 2007-2008" is the latest in a series of annual publications that describe collections, staffing, expenditures, and service activities for the 123 members of the Association of Research Libraries (ARL). Of these, 113 are university libraries; the remaining 10 are public, governmental, and nonprofit research libraries. Data reported…

Describes a library staff inservice day developed at the Oak Lawn (Illinois) Public Library to meet the needs of a staff with diverse ages, interests, and duties. Recommends offering a variety of sessions that staff may choose from, provides examples, and includes a summary of evaluation results. (LRW)

The purpose of this project was to perform an analysis of the Rockford Public Library (Illinois) circulation services department and provide recommendations leading to customer service improvement, better space utilization, and improved departmental work flow. Based on an analysis of input from individual interviews with staff, review of…

Reports the results of a survey conducted shortly after the Bill and Melinda Gates Foundation, through its U.S. Library Program, awarded a statewide grant of computers and software to public libraries in Louisiana, to gather data about the grant's impact on library staff. A copy of the survey is appended. (Author/LRW)

This paper presents survey research on the job satisfaction of student library employees in the Akron Summit County (Ohio) Public Library system. Approximately 100 (50% return) student employees were questioned about several dimensions of their employment experience including respondent gender, length of employment, previous job experience, hours…

A survey of 200 Iowa rural public libraries serving a population of less than 2,500 was conducted in 1984 to determine reference service characteristics. A total of 137 libraries responded to a survey modeled after a questionnaire developed by Bernard Vavrek for a 1981 nationwide survey. It was found that the number of full-time staff members was…

This research report presents the results of a survey of public libraries that serve areas where populations are 25,000 or fewer individuals. The long range goal of the study was to gather data that would help to initially describe some of the circumstances in which and because of which rural information services exist and endure. Questionnaires…

The topic of this Urban Libraries Council (ULC) Frequent Fast Facts Survey is library staffing. These ULC Frequent Fast Facts Surveys are not intended to be scientific studies of the library community but rather "snapshots" on topics of current interest. Further analysis of the results is suggested, and for that reason, the completed…

This survey of library personnel had the following objectives: (1) to determine the best subject areas in which to provide continuing educational opportunities for staff members, (2) to determine the level of subject content for each subject area, (3) to identify an expected participant enrollment for each level of each subject, and (4) to…

Results of this study evaluating library reference service indicate a statistically significant difference at the .05 level between obtrusive and unobtrusive evaluation methods. Library staff answer a greater proportion of questions correctly when they are aware of being evaluated. The 30 questions used, a report form, and references are included.…

Intended for use by library staffs, directors, and trustees, this report of salary and staffing information for Massachusetts public libraries for 1978 is presented in a standardized format to facilitate the identification of comparable libraries and the comparison of salaries and other personnel data. Explanatory notes define the terms used in…

This report includes national and state summary data on public libraries in the 50 states and the District of Columbia, with an introduction, selected findings, and tables. The report is based on data from the Public Libraries Survey for fiscal year 2005, and includes information on service measures such as number of users of electronic resources,…