Over the past few years, access to quality and meaningful training opportunities has become more challenging. Library training coordinators across the United States express the same frustration of trying to fill classes with staff members from library branches that often cannot spare a team member for training. In this article, the author, who is…

Regular readers of "Computers in Libraries" are aware that social networks are forming increasingly important linkages to professional and personal development in all libraries. Live and virtual social networks have become the new learning playground for librarians and library staff. Social networks have the ability to connect those who are…

Since most libraries are now hosting their own web sites, this author advocates for a social network centered on the work of building and supporting resource-rich library sites. While there are already several social networks for books, books are just one thing that libraries make available. A social network that helps people share what they are…

Describes how the Rochester Public Library (Minnesota) managed public access to the Internet for both residents and non-resident patrons. Discusses user needs, staff involvement, system software, fees, and handicapped accessibility. (LRW)

Explains how the Monroe County Library System (NY) adapted their library to help the greatest number of disabled people use their library with the greatest ease and at a reasonable cost. Highlights include focus groups with disabled patrons; appropriate adaptive devices; policy recommendations for computer use; and staff training. (LRW)

Describes the development of the Suffolk Cooperative Library System's live, online chat reference service, a pilot project for public libraries in Suffolk County (New York). Topics include chat software selection; a virtual reference collection; marketing; funding; staffing; evaluation; expanded hours of service; email; and extracting data from…