Addresses challenges faced when working in a multicultural library setting and discusses the need for library administration to create supportive environments. Highlights include fluctuating power dynamics; merging diverse opinions and approaches; overcoming perceived lack of empathy; tokenism; accountability; and transforming challenges into…

Identifies the tasks that the library administrator must complete if the collection is to successfully withstand censorship. Using an analogy of the construction, arming, and manning of a "citadel," a strategy is presented which is adaptable to the broadest range of attack on collection, acquisition, and dissemination policies of…

Suggests that credibility and communication are keys to expanding library funding and that library leaders must be aggressive in forging connections both within their institutions and among their communities. Discusses fiscal responsibility and upper administration, finances and staff, and development work. (Author/LRW)

Discussion of productivity in the workplace focuses on libraries, particularly academic libraries. Productivity is defined; opportunities and barriers for productivity in the workplace are explained, including adversity, technology, teamwork, and management styles; and implications for managers are suggested. (16 references) (LRW)

Fourteen articles address issues related to library personnel administration in an automated environment, such as education for automation, salaries, impact of technology, expert systems, core competencies, administrative issues, technology services, job satisfaction, and performance appraisal. A selected annotated bibliography is included. (MES)

Addresses the problems of how theft in libraries and archives is discovered, the proper aims of any recovery plan, actions that must included in the recovery plan, and the impact of a theft and recovery effort on the department. Offers concrete solutions vital to any recovery effort. (AEF)

Presents information on law enforcement relating to library crimes. Discusses jurisdiction, reporting a loss, law enforcement response, law enforcement's expectations, suspects, publicity, the aftermath, and testimony in court. (AEF)

Discusses the ethical issue of whether librarians should acknowledge unresolved personnel problems with job candidates and considers stages at which decisions should be made about divulging such information to potential new employees. Relevant literature is reviewed, and examples concerning hypothetical cases are offered. (21 references) (LRW)

Examines the neglect of library support staff within the context of six areas of library management: physical facilities; effective and efficient work stations; supplies; attitude toward human resources; communication and information; and performance evaluation and feedback. Graphs present data on expenditures in several areas, and suggestions for…

Because of the high incidence of special-collections thefts and embezzlements during the past decade, library management must reassess its "user friendly" philosophy for both library patrons and employees. An internal control system is described. Causes of theft, and policies and procedures for protecting the collection are discussed. (AEF)

Arguing that hiring should be the product of a rational approach rather than a subjective one, describes a six-part hiring process: (1) basic people management; (2) organization policies; (3) preliminary "musts"; (4) the interview; (5) evaluation of findings; and (6) future uses. It can be used in any size or type organization. (CDD)

Discusses the current emphasis on assessment of library effectiveness and describes several assessment techniques. It is argued that, by encouraging staff to develop an attitude of self-assessment based on their ability to add value to library services, the assessment phenomenon can be used to improve the overall quality of libraries. (11…

A workshop held at the University of California at San Diego's research library focused on improving the quality of goal-based self-reviews as a training approach for performance management. Participants benefited from the mixed groupings of librarians and paraprofessionals and from the detailed look at individual goals and objectives. (three…

Considers the challenge of leading a research library that is between directors. Discusses issues involved in the transitional period of "acting" directorship. Outlines recommendations for acting directors: seek advice; negotiate well in the beginning; consider the staff; state an objective; build consensus; and consider cautiously the candidacy…

Discusses issues related to student employment in academic libraries. Topics include recruiting and hiring student workers, orientation and training, job descriptions and pay scales, supervision, evaluation, awards and recognition, and retaining student workers. (AEF)