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Sannwald, William – Library Administration and Management, 1999
Considers how libraries can build and manage a work force that is sensitive to and mirrors the increasingly diverse population they serve. Defines diversity; describes the experiences of the city of San Diego (California) in developing its "Diversity Commitment" and the involvement of the public library in the program; and provides…
Descriptors: Demography, Diversity (Institutional), Library Administration, Library Personnel
Harrison, Mary M. – Library Administration and Management, 1997
Discusses pertinent issues with an urban public library director, including recent financial, demographic, and technological changes; developing partnerships within the community; service philosophy; communication with staff; and fundraising concerns, including management skills. (LRW)
Descriptors: Change, Communication (Thought Transfer), Community Support, Fund Raising
