Report on survey of 160 public libraries highlights characteristics of libraries involved in literacy education, incentives and barriers, services provided, populations served, library staff, materials and equipment, library participation in cooperative literacy efforts, and budget and funding sources. A recommended approach to library involvement…

Describes a study of a large urban public library system that compared levels and sources of stress and job satisfaction between public service and technical service employees. Relationships among work load, job content, and job satisfaction are examined, working relationships among employees are discussed, and the organizational climate is…

Investigates the effects of participatory management techniques advocated by the Public Library Association through a study of long-range planning at four public libraries that focused on staff members' views of the planning process, types and levels of staff participation, and attitudes about the effectiveness and consequences of the planning…