Two academic libraries undergoing significant organizational changes were the location for a project that researched how staff members and subunits of the libraries made collective judgments, negotiated what is sometimes called the "landscape of practice"--the collective body of knowledge of their profession--and thus came to collective…

This study surveyed librarians and staff at Association of Research Libraries (ARL) member institutions to determine who assembles social justice guides (that is, LibGuides), what motivated the creation of such guides, and how these guides are deployed. Additionally, the survey gauged employee perceptions of library and institutional responses to…

Analyzing position descriptions provides insights into new and emerging trends, especially as the role of academic and research libraries continues to evolve, and new position types and new ways of organizing work emerge. Personnel officers and other library leaders frequently collaborate by sharing position descriptions in an effort to understand…

Using the results for participating Association of Research Libraries from the 2006 LibQUAL+[R] library service quality survey, we examine the service priorities of library staff (for example, whether desired scores for each survey item are above or below average) and the extent to which they are aligned with the priorities of undergraduates,…

Explains symbolic interactionism as a theory for analyzing research based on a qualitative interpretive process that can help librarians to understand the way in which the library staff and users view services, training, policy, and other issues. The theory focuses on the symbolic meaning of objects, such as books, and events as they are…

How are academic libraries organizing themselves in order to engage in the content selection and digitization of local collections? Are libraries creating new positions or units, assigning responsibilities to existing departments, setting up cross-functional collaboration among existing departments, or using a combination of these strategies? Who…