Using the results for participating Association of Research Libraries from the 2006 LibQUAL+[R] library service quality survey, we examine the service priorities of library staff (for example, whether desired scores for each survey item are above or below average) and the extent to which they are aligned with the priorities of undergraduates,…

The Improving Literacy through School Libraries (LSL) program was established under Title I, Part B, Subpart 4 of the Elementary and Secondary Education Act (ESEA) by the No Child Left Behind Act of 2001 (NCLB). The purpose of the program is to improve the literacy skills and academic achievement of students by providing them with increased…

Explores the feasibility of a centralized, networked reference service in a library setting by comparing traditional reference services at the County of Los Angeles Public Library with a commercial inbound call center. Discusses costs and efficiency when librarians answer questions able to be handled by paraprofessionals. (Author/LRW)

It has become widely recognised across the academic and research libraries sector that special collections and archives play a key role in differentiating each institution from its peers. In recognition of this, Research Libraries UK (RLUK) established the workstrand "Unique and Distinctive Collections" (UDC) in support of its strategic…

Categorizes library personnel into three groups by their functions--public services, technical services, and management--and reports the results of a study which compared levels of job satisfaction between these groups. Factors which correlate with job satisfaction or dissatisfaction are identified. (CLB)

This study compares libraries of 222 public historically black colleges and universities (HBCUs) with those of traditionally white public colleges in 18 states by analyzing number of volumes, staff, and salary totals. In general, HBCUs and non-HBCUs are equal in volumes per student; HBCUs are superior in library staffing, and non-HBCUs are ahead…

Reports on the second stage of the New Zealand University Libraries Effectiveness Study, which identified dimensions of effectiveness in New Zealand academic libraries and examined parallels with dimensions of organizational effectiveness in a similar study of public libraries. Each libraries' staff rated the library's performance against 99…

Based on material obtained and observations made in 1982, this Australian study focuses on the British Library's inter-library comparison (ILC) project for academic libraries. The report is presented in five sections, the first of which is a brief introduction. The second section deals with the general concept of inter-organization comparison as a…

Data gathered in application of Paul Kantor's demand-adjusted shelf availability model to medium-sized academic library indicate significant differences in shelf availability when data are analyzed by last circulation date, acquisition date, and imprint date, and when they are gathered during periods of low and high use. Ten references are cited.…

The survey data on Colorado's academic libraries is organized by sector (i.e., public or private) and board (e.g., University of Colorado, State Board of Agriculture, Colorado Community College and Occupational Education System). There are library-by-library statistics and summary figures for boards and sectors. Full-time equivalent (FTE) student…

The results of three surveys conducted by the Alabama Junior College Library Association (AJCLA) in November 1988 are used as the basis for comparative analysis in this report on 25 public and private 2-year college libraries and the Association of College and Research Libraries (ACRL) qualitative and quantitative standards. Results indicate that,…

Replicates an earlier investigation of job satisfaction among library personnel in academic libraries, looking at such factors as different departments within libraries, supervisory level, length of time in the profession, age of the employee, and employee's career orientation. Both studies found significant differences in satisfaction between…

Describes a study of a large urban public library system that compared levels and sources of stress and job satisfaction between public service and technical service employees. Relationships among work load, job content, and job satisfaction are examined, working relationships among employees are discussed, and the organizational climate is…

Discusses and analyzes information on personnel, gate count, and hours of operation in ARL (Association of Research Libraries) academic science and technology libraries for 1992-93. Data are then compared to similar data taken from the survey of academic health-sciences libraries, and potential comparisons with other library surveys are briefly…

Information on the Association of Research Libraries (ARL) data survey is presented, along with a quantitative index for the university libraries of the Association of American Universities (AAU). Ten quantitative measures of holdings, expenditures, and staff size for the AAU libraries from the 1981-1982 annual ARL survey are converted to an index…