This paper describes the theoretical design and practical implementation of a set of performance indicators in a public library system in London (England). Bromley Libraries has 15 branch libraries and serves 300,000 people. The need for improved management control by assessing performance and monitoring progress, library restructuring, and…

This report reflects the results of an evaluation of the definitions used in the annual Public Library Statistics (PLS) program, a joint federal-state information collection project, and is intended to raise specific issues for discussion among the National Center for Education Statistics (NCES), the Federal State Cooperative System (FSCS), and…

This is the fourth in a series of reports evaluating the Public Library Statistics (PLS) program, an annual census of public libraries in the United States. The census includes, in addition to a full count of public libraries and their outlets, a variety of statistics about the services provided by and, the financial condition and the staffing…

Intended for use by librarians and library administrators, this document presents information derived from the 1981 Annual Report/System Membership Applications submitted by public libraries in Texas. Statistics are included on library populations served; library holdings; library circulation; library services; interlibrary loan transactions;…