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Wing, Kate McGowen – ProQuest LLC, 2022
Literature in the field investigates and debates the importance of the MLIS degree in librarianship. This information is of limited use in Maine where over 30% of public library directors have only a high school diploma. The research questions guiding this Constructivist Grounded Theory study are: How do high school educated library directors in…
Descriptors: Public Libraries, Library Personnel, Library Administration, High School Graduates
Ward, David; Phetteplace, Eric – Public Services Quarterly, 2012
The growth in number and kind of online reference services has resulted in both new users consulting library research services as well as new patterns of service use. Staffing in-person and virtual reference services desks adequately requires a systematic analysis of patterns of use across service points in order to successfully meet fluctuating…
Descriptors: Library Services, Reference Services, Library Research, Library Administration
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1984
This self-study by the University Libraries at the University of California, Riverside, involved the efforts of 35 staff members over a period of 11 months. Task forces were organized according to five issues: Role of the Library in the Future in Its Commitment to Public Services; Service Performance and Service Needs; Technology and Public…
Descriptors: Academic Libraries, Communications, Higher Education, Information Needs
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1984
This final report completes a self-study begun in August 1983 by the University of North Carolina at Chapel Hill Academic Affairs Library to provide an opportunity for staff to lay the groundwork for services within a new facility. Broad areas identified for study were: effectiveness of services to users, coordination of public services throughout…
Descriptors: Academic Libraries, Higher Education, Information Needs, Information Services
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1984
This self-study by Temple University Libraries involved the efforts of 33 library staff members--9 on the study team, and 24 on 4 task forces--over a period of 12 months. Task forces were organized according to four issues: Organization of Public Services, Staffing and Management, Public Service and Technology, and Library Users and Their Changing…
Descriptors: Academic Libraries, Higher Education, Information Needs, Information Services

Subramanian, Jane M. – Reference Librarian, 2002
Describes the history of consortia and cooperative efforts among libraries and their role in distance learning in higher education. Discusses shared online catalogs; purchases of electronic resources; supporting distance learners' information needs, including virtual reference; staff training; change management; cooperative planning; vendor…
Descriptors: Academic Libraries, Consortia, Distance Education, Electronic Libraries