Library and Information Services (LIS) providers are vulnerable in the current war for talent. They need to work collaboratively to develop accurate workforce data so they can retain and recruit the right people. In South Australia, the issue has a level of urgency above other States as the demographic is skewed to older workers. Organisations…

The Science/Technology Information Center at the University of Virginia, Charlottesville, offers a new service to its science community. It provides a researcher with any materials not already located in his department library, regardless of format or location, at no charge. Operations, procedures, and costs are discussed. (4 references)…

This description of experiments with the use of videotex systems in British public libraries includes activities and undertakings sponsored by the British Library Research and Development Department, commercial and public videotex services in the U.K., and videotex projects initiated by library associations such as ASLIB. (JL)

This report presents the Library of Michigan's (LM) long term plan for the period of March, 1997 to September, 1999. The external and internal initiatives of the Board of Trustees are first highlighted. Then, following the Library of Michigan vision statement, four topics are discussed. These each include an outline of the objective and the…

Examines whether library reference staff are cognizant of newspapers as a potential source of reference information, and explores what happens when library staff members make referrals--often a sign that they do not know the answer to the question themselves. Discusses results of a recent study of public libraries in Canada which revealed that…

The staff of the Creighton University (Omaha, Nebraska) Health Sciences Library has been able to improve not only the library's public relations but also the image of the library by presenting weekly "Lunch-and-Learn" workshops. Since 1990, approximately 15 workshops have been presented each semester with topics ranging from cancer…

Responds to an article that argued that the Internet is causing college libraries to reduce their resources. Suggests the library's role as a service provider cannot be supplanted by the Internet. Offers advice for increasing campus library usage, including librarian and faculty partnerships. (NB)

The support of electronic services requires special skills and in many cases more, not fewer, staff hours. Each library must develop individual solutions to this dilemma, but many will find useful a model that incorporates three basic elements: utilization of experienced librarians, targeted recruiting of entry-level librarians and creative…

This guide features 10 customizable, ready-to-run workshops for librarians wishing to establish or refine ongoing Internet training for staff members or patrons. Each workshop in the book includes an introduction, an objective, a timed lesson plan, tips, a sample script, and reproducible handouts. In order to provide for the variety of settings…

Discusses results of a British Library funded project investigating the training needs and opportunities of flexible workers in United Kingdom library and information services. Explains that managers need to attend to training of part-time and temporary workers, both to maintain quality service and to ensure compliance with discrimination…

The roles and responsibilities of the library systems officer continues to change as libraries move beyond the automation of library functions to offering resources in electronic formats and electronic access to information about collections beyond the walls of the home institution. This survey was designed to collect data and document some of the…

The Ad Hoc Committee on Future Information Services explored possible future directions for information services at Texas A&M University Library and developed a plan to guide the library into the next decade in terms of automated access to information. In exploring future directions for automated information services, the committee members…

Since public libraries contain copyrighted works in the form of print, electronic or audiovisual sources, librarians and library paraprofessionals need to possess sufficient knowledge of United States copyright law to meet the information needs of patrons successfully and legally. A literature review revealed that minimal works address this topic.…

This study initiated service request sheets, evaluated reference services provided by the staff of the Cleveland Law Library (Cuyahoga County, Ohio) for the time period April-September, 1995. Five thousand and fifty-two questions were included in the study, of which 2,949 were of the type in which reference service was provided. The other 2,103…

This document contains statistics and input-output measures for Colorado school libraries and media centers. High schools, middle/junior high schools, and elementary schools are each subdivided into sections by population. Each section includes the school identification (address, RLSS code), respondent identification, hours of the library media…