ERM librarians discuss their approaches to electronic resources management for an academic library consortium, the University System of Maryland & Affiliated Institutions (USMAI). They focus on innovation and developing actionable strategies for procedures and policies.

Many libraries have a disaster plan for collections and facilities, but few libraries have a plan to address the strategic or practical implications of multiple vacancies. Much has been written about the search process, but little about the considerations involved in multiple search situations.

Since 2008, Victoria University (VU) Library has employed 20 or more Student Assistants annually who work on a casual basis for up to 12 hours per week during terms/semesters to staff the Library in Study Hall mode (where there is self-service access to PCs and collections and limited staff assistance). This initiative appears to have been highly…

Discusses aspects of a good system for library employee performance appraisal, stressing the importance of treating workers as adults and making the appraisal process a two-way exchange. The role of the line supervisor and how to deal with poor performance are also addressed. (MES)

Suggests guidelines for library administrators in dealing with employee substance abuse and related problems. Early warning signs are listed, general organizational approaches (i.e., the write-off approach vs the treatment approach) are discussed and actions that should be taken are described as well as actions that should be avoided. (7…

Defines the strengths of an integrated personnel system and outlines its implementation, using functional job analysis as developed by Sidney Fine. (Author/RAA)

This paper discusses personnel management issues that arose when the East Berlin (Germany) Municipal Library and the West Berlin America Memorial Library united in 1995 to form the Central and State Library. The first section provides historical background on the two libraries and their merger. The second section summarizes the East-West conflict…

The topics discussed in this edition of the Manual include: (1) a written personnel policy, (2) preparing an organization plan, (3) preparing a position classification plan, (4) preparing a pay plan and (5) preparing a statement of working conditions. The appended bibliography is divided into three sections: (1) Library Personnel Administration -…

Considers how libraries can build and manage a work force that is sensitive to and mirrors the increasingly diverse population they serve. Defines diversity; describes the experiences of the city of San Diego (California) in developing its "Diversity Commitment" and the involvement of the public library in the program; and provides…

Notes that library literature has begun to treat the subject of merit systems with the help of management theory and claims that, with the assistance of both fields, it should be possible to develop a progressive evaluation system for library personnel. (Author/JD)

Explores management techniques for efficient use of student desk attendants in the reader service operation of a typical academic law library. Several practical tasks that students can do are suggested, and student training manuals and supervisory considerations are discussed. (seven references) (MES)

Discussion of productivity in the workplace focuses on libraries, particularly academic libraries. Productivity is defined; opportunities and barriers for productivity in the workplace are explained, including adversity, technology, teamwork, and management styles; and implications for managers are suggested. (16 references) (LRW)

Fourteen articles address issues related to library personnel administration in an automated environment, such as education for automation, salaries, impact of technology, expert systems, core competencies, administrative issues, technology services, job satisfaction, and performance appraisal. A selected annotated bibliography is included. (MES)

Highlights events of the Library Administration and Management Association 1988 conference, including presentation of awards and programs on: (1) transfer of training; (2) hiring; (3) mentoring; (4) acquisitions automation; (5) library building consultation; and (6) managing shared systems. (MES)

This paper begins with a section that describes characteristics of knowledge management in libraries, including: human resource management is the core of knowledge management in libraries; the objective of knowledge management in libraries is to promote knowledge innovation; and information technology is a tool for knowledge management in…