Discusses the need for library directors to have micromanagement skills and presents five scenarios of problems that need micromanagement. Topics include knowing when to intervene, the need for strong personnel policies, relationships with councils and trustees, and the need for continuing education in management skills. (LRW)

The increased use of interlibrary loan (ILL) services at the Evergreen Valley College (EVC) library which resulted from joining OCLC automated Interlibrary Loan subsystem in 1979 led to the development of an Interlibrary Loan Borrowing Policy by the EVC library staff. The policy is designed to explain to library patrons the limitations on…

Describes building security procedures developed at the Hampton Public Library (Virginia) to deal with problem patrons. Highlights include need for the library monitor program; staffing patterns; monitor selection criteria; training procedures; library behavior guidelines; library policy statements; theft detection systems; and sample job…

Program presentations on issues related to staffing considerations in research libraries and business meeting minutes are combined in this report from the Association of Research Libraries (ARL). Under the program title, "Organizational Futures: Staffing Research Libraries in the 1990's," a report by the Task Force on Research Library Staffing…

Examines the need for medium to large academic libraries to have a policy for staff use of microcomputers. Key issues that should be covered in such a policy are outlined, including rules for acquisition and use, compatibility of hardware and software, and data administration. A model policy is provided. (CDD)

The "College Library Information Packet (CLIP) Note" series is known for providing college and university libraries with reviews and current documentation on library practices and procedures of relevance to them. This "CLIP Note" provides information and sample policies on travel, sabbaticals, and study leaves of absence in small academic…

Intended for use by the delegates to the second White House Conference on Library and Information Services (WHCLIS2), this issue briefing book contains national issues which have been identified at the governors' pre-White House conferences in the various states and territories. The issues have been assigned to 10 topical areas--Access,…

This publication is a collection of library public services policy statements, which were received in response to a survey of members of the Association of Research Libraries (ARL) in the fall of 1980, and additional recent statements. A concise summary of issues related to public services policies precedes the main body of the kit, in which 25…

This study describes and analyzes the involvement of library and university groups and individuals in arriving at major library decisions concerning budgeting, automation, policy making, and operational issues in 12 selected university libraries. Site visits, interviews, and questionnaires were used to compare the decision making roles of…

Discusses violence in the workplace and suggests a three-tier approach to dealing with violence in libraries that focuses on personnel issues: (1) preventive measures, including applicant screening, supervisory training, and employee assistance programs; (2) threat management, including policy formation and legal action; and (3) crisis/post-trauma…

Reports the results of a study of two library systems' differing approaches to staff involvement in library planning. The systems' attempts to prepare staff members, keep them informed, and encourage staff participation are described, and the resulting benefits are contrasted. Suggestions for successful staff involvement are offered. (34…

Prepared for the library and the library board, this policy manual governs the operations of the library and its relationships with other libraries and the community. The library, the board, and the position of City Librarian are established in law by the Eugene city code. The manual opens with a short history of the library and a statement of the…

A survey on the role of academic library committees showed that not all libraries use committees in significant roles; committees do not guarantee librarians a significant voice; librarians were positive about policy-related committees and negative about fact-finding and information-gathering committees; and smaller libraries used committees more…

Discussion of cultural diversity in a rapidly changing population focuses on efforts at the San Jose Public Library to respond to cultural and demographic changes. Obstacles to responding are reviewed as well as positive responses, which include creation of policy statements, developing goals and objectives, administrative reorganization, and…

One in a series of reports on public service studies by academic libraries that are being administered by the Office of Management Studies (OMS) of the Association of Research Libraries (ARL), this report on the self-study of the University of California, Riverside (UCR) Libraries includes a brief description of the overall project and an…