At a time when government funding cuts mean that public libraries face an uncertain future and need to make sure they stay relevant to young users and their families, this paper explores what counts as literacy for young children in a public library in a town in the East Midlands, UK. It is based on a study which adopted an ethnographic approach,…

Issues 283 through 289 of "Fast Facts" from the Library Research Service present data collected from libraries in Colorado and throughout the nation. Topics addressed in these "Fast Facts" from 2010 include the relationship between computer access in libraries and use of traditional services, analysis of the third year of data…

Public libraries deliver many benefits to their patrons, but understanding these benefits in terms of dollars-and-cents is difficult. In an effort to quantify the return on investment to taxpayers for monies invested in public libraries, the Library Research Service (LRS) initiated the study, "Public Libraries -- A Wise Investment: A Return…

This article presents an interview with Karen Glover of Georgia Tech, a key person behind the planning of the Access Services Conference held last fall, and now going into its second year. Glover started working in libraries as a part-time library assistant at her local public library during her high school years. She later became a Circulation…

Reports the results of a survey conducted shortly after the Bill and Melinda Gates Foundation, through its U.S. Library Program, awarded a statewide grant of computers and software to public libraries in Louisiana, to gather data about the grant's impact on library staff. A copy of the survey is appended. (Author/LRW)

The need to plan for operating and service patterns and to establish priorities for services to readers in the new Reference and Bibliographical Center at the Newberry Library guided this self-study. From December 1983 to August 1984, 32 staff members (grouped into 1 study team and 4 task forces) investigated the critical issues of bibliographic…

This research report presents the results of a survey of public libraries that serve areas where populations are 25,000 or fewer individuals. The long range goal of the study was to gather data that would help to initially describe some of the circumstances in which and because of which rural information services exist and endure. Questionnaires…

This description of experiments with the use of videotex systems in British public libraries includes activities and undertakings sponsored by the British Library Research and Development Department, commercial and public videotex services in the U.K., and videotex projects initiated by library associations such as ASLIB. (JL)

Explores the feasibility of a centralized, networked reference service in a library setting by comparing traditional reference services at the County of Los Angeles Public Library with a commercial inbound call center. Discusses costs and efficiency when librarians answer questions able to be handled by paraprofessionals. (Author/LRW)

The topic of this Urban Libraries Council (ULC) Frequent Fast Facts Survey is library staffing. These ULC Frequent Fast Facts Surveys are not intended to be scientific studies of the library community but rather "snapshots" on topics of current interest. Further analysis of the results is suggested, and for that reason, the completed…

The development of a checklist was the principal activity of the third part of a 3-phase study examining the potential of cooperative ventures and combination libraries for improving school and public library services in Florida. This report includes the checklist, which was designed for use by community members working with professional library…

The main article in this issue is a report on "Salaries and Expenditures of Illinois Special Libraries, 1983," based on 366 usable responses to a mail questionnaire. Data on 14 variables (including 4 aspects of salaries) are cross-analyzed by 6 factors: geographical area, person to whom head librarian reports, sex of head librarian, size…

Developed as part of a three-year project funded by the Library Services and Construction Act (LSCA), this manual is designed to present librarians in the State of California with an alternative, "sense-making" approach to assessing the information needs of patrons and potential patrons and to assessing accountability, i.e., whether…

Reports on the second stage of the New Zealand University Libraries Effectiveness Study, which identified dimensions of effectiveness in New Zealand academic libraries and examined parallels with dimensions of organizational effectiveness in a similar study of public libraries. Each libraries' staff rated the library's performance against 99…

Based on mail surveys of professional librarians and library administrators in approximately 300 U.S. public libraries and personal interviews with librarians and administrators in 6 public libraries, this report presents a statistical analysis of data collected on library technology and attitudes toward technological innovation. Areas addressed…