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Weech, Terry L.; Goldhor, Herbert – Library Quarterly, 1982
Results of this study evaluating library reference service indicate a statistically significant difference at the .05 level between obtrusive and unobtrusive evaluation methods. Library staff answer a greater proportion of questions correctly when they are aware of being evaluated. The 30 questions used, a report form, and references are included.…
Descriptors: Comparative Analysis, Data Collection, Library Personnel, Library Services

Rosenthal, Mary – Library Quarterly, 1985
Tests hierarchical regression model--library employee's salary is a function of library size, public sector collective bargaining strength, library's ability to pay, cost of living in area, presence of any union and union representing librarians in library--on three salary levels (department head, beginning librarian, clerical worker). (29…
Descriptors: Hypothesis Testing, Library Personnel, Library Surveys, Models

Vincent, Ida – Library Quarterly, 1984
This study of public library employees' perceptions of library goals based on one case study reveals that staff hold generally conservative views of public library purpose and prefer goals that are print-based and directly related to reading. Most significant influences on perceptions are local practice and practical considerations. (24…
Descriptors: Case Studies, Foreign Countries, Interviews, Library Personnel

Canadian Library Journal, 1985
Step-by-step description of the community analysis and survey project undertaken by Grande Prairie Public Library (Alberta, Canada) includes discussion of use of American Library Association's "Planning Process for Public Libraries" as a guideline for designing staff, citizen, and user surveys. Statement of revenue and expenses (1982) is…
Descriptors: Advisory Committees, Community Surveys, Foreign Countries, Library Administration
Moore, Nick – 1989
This manual identifies a series of performance measurements which, when assessed in their totality, can effectively measure a public library's level of service to its users. The measures have been developed at two levels. On one level, the measures can broadly evaluate the overall performance of library systems on the national level; on a second,…
Descriptors: Attitude Measures, Data Interpretation, Evaluation Criteria, Library Collections
Cohen, Nathan M.; Denison, Barbara; Boehlert, Jessie C. – Office of Education, US Department of Health, Education, and Welfare, 1963
During the last decade, research has become increasingly important to the profession of librarianship. Seven library schools now have doctoral programs, foundation grants have stimulated and supported scores of major projects, and the research method has been recognized as an accepted technique for solving library problems. The increasing volume…
Descriptors: Foreign Countries, Educational History, Annotated Bibliographies, Doctoral Dissertations