Most countries have school legislation, and many have library legislation; however, in very few is school library legislation found. It is noteworthy that school libraries are the weakest in many library systems. There is a strong case to be made for a legal requirement that library services be established in all recognized schools and vocational…

This report describes Copenhagen (Denmark) Business School Library's (CBSL) use of performance measurement to manage the quality of library services and facilities. The CBSL quality management program consists of: a statement of strategic goals of development and operation, including a focus on users, good service, efficient internal functions,…