This course text outlines the objectives and content for a professional continuing education course on consumer health information (CHI) services. Topics covered include: (1) trends in medical consumerism and self-health care; (2) health information needs of consumers; (3) the role of the library in CHI, including legal ramifications; (4)…

This book, written by graduate students at the Catholic University (District of Columbia) School of Library and Information Science, examines current priorities, policies, and practices of public libraries. Following an introduction, "Reinventing Libraries: Responding to the Forces of Change" (Lisa Crisman), chapters include: (1) "A…

This workbook, meant to be used in a workshop, presents information on and guidelines for automating small libraries: (1) planning for automation; (2) automated system procurement and evaluation; (3) data conversion issues; (4) sample configuration worksheets; (5) sample configuration costs; (6) site preparation; (7) training; and (8) acceptance…

This second in a five-lesson tutorial on library evaluation focuses on the evaluation of library collections. Highlights include the seven-step evaluation process described in lesson one; quantitative methods (total size, unfilled requests, circulation, turnover rate); and qualitative methods (impressionistic, list-checking). One required and…

This course text outlines the objectives and content for a professional continuing education course on clinical medical librarianship. Following an introduction to the course, the history of clinical librarianship and several programs are described. The third section offers guidelines for setting goals and objectives for a clinical librarian…

This fourth installment in five-lesson tutorial on library evaluation focuses on evaluation of library programs (short-lived activities designed to meet specific needs). Highlights include seven steps in planning cycle and sample programs (reducing library noise, long-term effects of library-use instruction). Five required and suggested readings…

This fifth and final lesson on library evaluation focuses on the evaluation of library personnel. Highlights include standards for comparison of employee's characteristics (ideal traits, productivity of other employees, job-related behavior), and Management By Objectives (involves mutual goal setting between manager and subordinate). Five required…

This workbook presents outlines of topics to be covered during a two-day workshop on the fundamentals for library automation. Topics for the first day include: (1) Introduction; (2) Computer Technology--A Historical Overview; (3) Evolution of Library Automation; (4) Computer Hardware Technology--An Introduction; (5) Computer Software…

This course text outlines the objectives and content for a professional continuing education course on patient education for the hospital librarian. Topics covered include: (1) definition of terms; (2) national studies and surveys; (3) compliance issues; (4) patient/learner motivation; (5) elements of a successful program; (6) role definition; (7)…

This workbook for participants in a 1988 Texas State Library workshop is designed to provide a step by step outline for the full process of bibliographic, item, and patron conversion from paper files to an online environment; to orient participants to various methods and major vendors of bibliographic retrospective conversion; and to provide a…

This third in five-lesson tutorial on library evaluation focuses on three measures of reference effectiveness in terms of users' experience: total number of reference questions received, proportion of answers provided to inquiries received, and accuracy with which questions are answered. Four required and suggested readings and four references are…

The first of five lessons in a tutorial on library evaluation from "American Libraries" and the University of Wisconsin/Madison School of Library and Information Studies includes instructions on how to earn a Certificate of Completion. A generalized evaluation model is presented and related to the planning process in libraries. (EJS)