Illustrates how basic principles of marketing and strategic market planning can be applied to libraries and discusses some concepts of strategic planning (organization mission, objectives and goals, growth strategy, program portfolio plan) and marketing (opportunity analysis, target market selection, marketing mix strategy, marketing systems…

Guidelines for public libraries establishing library services to residents of local correctional facilities outline recommended services, policy, materials, and staffing. Suggestions for implementation of services, readings, a sample policy statement, and a sample periodical list are included. (MBR)

Describes genesis of New York Metropolitan Reference and Research Library Agency (METRO) and the interlibrary services it offers. Laws and grants, cooperative acquisitions, continuing education for library staff, and suggestions for planning cooperatives (include all types of libraries, develop effective patterns of communication, develop shared…

This manual was developed to formalize Inglewood Public Library's existing policies and programs regarding library services to the Spanish speaking, and to define future program goals. The introduction discusses why such services have been initiated, why the manual was developed, and the potential benefits the manual has for library…

Individuals, organizations, and tribes are rapidly recognizing that libraries and the information services which they offer are necessary to meet American Indian goals. Although these goals may vary widely from improved access to education, cultural information, information on available social services, to leisure reading, they are all based in a…

The second of two articles on setting up a CD-ROM work area in a library considers access to the discs, including security, distribution alternatives, and limiting access; user needs, including needs of novice and expert searchers, troubleshooting, and instruction; distance from printed reference tools; and other issues, including printing,…

Discusses strategic planning in libraries and outlines a cost-finding methodology to help library administrators practice strategic budgeting. Highlights include identifying products and services; types of budgets; types of costs; creating an enhanced operating budget; creating a program budget; and outputs and unit costs. (Contains six…

Intended to serve as suggested guidelines for library and information services in state agencies, this manual was prepared for use by administrators, librarians, and other agency staff. The first section provides information for the agency director on state agency libraries and their administration, personnel, the librarian's role, facilities and…

American Indian tribes are rapidly recognizing the value of libraries. Along with the tribes, individuals and organizations are also recognizing that libraries and the information services which they offer are necessary to meet Indian goals. The organization, staffing, and programming for Indian library services, while basically similar to library…

This collection provides summaries of documents on which the policies of the Oklahoma County Libraries System are based, the "Statement of Purpose and Goals," and "Policy for Selection of Materials," as well as brief descriptions of procedures for materials selection and handling complaints or suggestions from patrons.…

The Appalachian Adult Education Center has developed a method of planning the expansion of library services to disadvantaged adults. Preplanning activities include assessing community needs and resources, assessing the resources of the library, and selecting and inviting the people to attend the planning session. The planning session itself should…

Individuals, organizations, and American Indian tribes are rapidly recognizing the value of libraries. They are recognizing that libraries and the information services which they offer are necessary to meet Indian goals. Specific sensitivity to Indian ways and alternatives is just developing as library and information services develop in Indian…

Libraries and information centers are rapidly becoming an integral part of American Indian live. A primary concern of Indian people is the availability of dependable information on those issues and programs which directly affect their day to day lives. As the community information agency, the library plays a key role in improving access to local…

Four instruments to be used in developing school library and media programs are included in this package. Two questionnaires, addressed to students, teachers, administrators, and library staff, inventory current services and determine service priorities. Seventeen charts for data collection and a 20-page costing matrix are provided. Instructions…

Presents an overview of the National Endowment for the Humanities sponsored Let's Talk about It Program. The intended audience is examined, the role of the scholar analyzed, and the special responsibilities of the discussion leader delineated. Results of the program are evaluated and suggestions for planning a program are offered. (six references)…