A discussion of the interrelated aspects of library performance measurement and what data collection means to library planning. Methodologies considered are cost analysis, quantitative vs qualitative measurement, community analysis, and citizen attitudes and opinions. (JAB)

The author views the organization as a total operating system which mobilizes its resources for the sole reason of satisfying the wants of a market. The organization must consider the environmental forces of technology, and also social, economic, and competitive trends. (Author/JAB)

Discusses the efforts made to develop and initiate service to handicapped persons in a public library, including descriptions of in-house and outreach programs, as well as several machines which make information and services more accessible to the deaf and blind. (CHC)

Discusses the author's report, "The Future of the National Library of Canada," in terms of its scope, intent, and limitations. (CHC)

Discusses the Request for Proposal (RFP) process (formal document asking vendors to submit proposal for system meeting specific needs of library) employed by Canadian libraries as major step in selection of online system. System selection, evaluation, and implementation, Request for Information, estimating costs, and contract negotiation are…

Argues that academic librarians should broaden the concept of education as it applies to their own activity within the academic structure, and suggests that one way of accomplishing this would be to focus on interdisciplinarity and its potential for social change. Thirteen references are listed. (CHC)

Step-by-step description of the community analysis and survey project undertaken by Grande Prairie Public Library (Alberta, Canada) includes discussion of use of American Library Association's "Planning Process for Public Libraries" as a guideline for designing staff, citizen, and user surveys. Statement of revenue and expenses (1982) is…

Describes the growth and operations of the Crouch Neighbourhood Resource Centre, a multi-service, inter-agency, community information center housed in a branch library, and discusses its impact on library services. (CWM)

Reviews literature pertaining to the planning and management of the use of CD-ROM products in academic, special, and public libraries. Topics discussed include needs assessment, hardware and software selection, choice of vendor, staff and user training, cataloging, networking, resource sharing, workstation location, user charges, and costs. (21…