Three papers on library budget priorities for the 1990s discuss (1) reallocating the budget to spend less on staff and more on collections and access; (2) budget concerns of public libraries, emphasizing the future role of libraries; and (3) the academic library perspective, including assumptions, evaluation, and new paradigms related to library…

Presents the concept of building an effectiveness pyramid to align and utilize all major aspects of a library's organization to support and improve the effectiveness of the library. Describes the three levels of the pyramid and how they relate to library effectiveness: the individual; enabling skills and tools; and organizational structure and…

Discussion of formal assessment of library facilities highlights the postoccupancy evaluation as a tool in developing accountability in the design, planning, and construction of library buildings. Assessment of existing facilities is discussed; evaluation methods are described, including behavioral mapping; and a planning outline for evaluation is…

Discussion of the merger of separate library units focuses on examples from Indiana State University Libraries' recent merging of the interlibrary loan unit of the reference department with the circulation department to form a new lending services department. Factors to consider in the merging process are discussed, emphasizing staff needs. (seven…

Discusses how strategic planning can help academic libraries integrate online systems for management of multiple fund accounts. Topics addressed include fiscal management goals and objectives; coordinating systems; the budget calendar; periodicals processing; and supplementary funds such as student fees, awards, legislative appropriations, and…

Discusses the use of total quality management (TQM) principles in libraries. Topics addressed include commitment from the library director; strategic planning; training needs for library staff; the identification and selection of targeted areas that would benefit from TQM; quality improvement teams; analysis; proposed solutions; and evaluation…

Describes forces that are causing libraries to make changes in how they do business and examines how libraries use management strategies to restructure their organizations. Presents two models that represent organizational structures designed to take into account the unique circumstances of libraries and addresses issues involved in moving to a…

This article is a condensed version of a presentation from the 1991 Public Library Association (PLA) conference that addressed the need for appropriate responses by libraries to changing ethnic and racial populations. Topics discussed include racism, cultural competence in the library profession, adjusting library services, effective leadership,…

Reviews the planning, implementation, and evaluation of the library guides project, a customer service project at the New Canaan Library (Connecticut). Volunteers answered basic, single-component reference questions, allowing library professionals to give greater time and effort to more complex questions. (JMV)

Explores the changing role of the library and the importance of developing a strategic technology policy. An approach to technology that includes a review of the technology base, continuing education, improved hiring practices, innovative organizational design, and greater involvement of libraries in research and development is recommended. (six…

Analyzes public policy and political issues that affect Indiana's library information services. Reviews the effects of these issues on Indiana's single statewide network created via a massive voluntary restructuring partnership between the Indiana State Library and 10 independent Library Service Authorities. An appendix presents Indiana's plan for…

Description of the process of developing a five-year strategic planning document for the Indiana State University Libraries covers data gathering from a variety of printed sources, staff reports, and interviews with faculty; conceptualizing document content; writing; and editing. A questionnaire for teaching faculty is appended. (10 references)…

Discusses influences that electronic technologies are having on academic libraries. Highlights include the combination of computer technology and telecommunications; the impact of integrated systems; adding value to information through the use of workstations and online databases; teaching and learning roles of librarians; library user fees; and…

Discusses the need for management information and decision support systems in libraries, and identifies inertia and confusion as the main contributors to the lack of successful implementations. An attempt to initiate a decision support system at the University of Nebraska at Omaha is described, and both problems encountered and benefits gained are…

Discussion of changing demographics and implications for academic libraries focuses on the expected increases in the numbers of Blacks and international students. Educational trends are discussed; and program ideas for academic libraries preparing for a multicultural environment are suggested, including sensitivity training for staff, minority…