This book, written by a number of library professionals, familiarizes the reader with the motives for and purposes of evaluation and the major contexts and models for evaluation and provides explicit examples how evaluation projects have been and can be carried out in a variety of library contexts. The strategies in this book grew from the S:OLE…

Presents a chronological overview of the initiation and operation of the State University of New York at Albany library's computer-based reference services, with a discussion of costs, planning, organizational, and managerial considerations. (Author/CWM)

This case study of the libraries at Columbia University analyzes the libraries against the backdrop of contemporary trends in higher education. New management styles and approaches to the utilization of professional personnel are recommended. The report presents detailed suggestions for implementing the change recommendations. (KB)

The primary purpose of this book it to assist library directors and those who want to become fundraisers for libraries to learn more about fundraising and find answers to their questions. The 12 case studies presented in this book address issues of building a major gift program; developing library capital campaigns; competing for National…

Discussion of the need for strategic planning in public libraries highlights a case study of a small resort town library, the Crawford Memorial Library, in Monticello, New York. Deciding on specific library roles and planning their implementation are described, and the importance of environment and competition in strategic planning is explained.…

In 1971, a management consulting firm undertook a case study of the Columbia University libraries to improve library performance by reviewing and strengthening the organization and recasting staff composition and deployment patterns. To implement the study's recommendations, an administrative structure was proposed which would emphasize functional…

Since 1989, the Reference and User Services Association/Management and Operation of User Services Section's Management of Reference Committee has successfully used case studies to foster structured discussions among public service librarians on a wide variety of issues relating to managing change in reference services. The information offered in…

Latin American libraries have experienced an important development in the last two decades. Telecommunications and Information Technologies (ITC) have been key elements in this process. There are leading institutions with remarkable programs; nevertheless it is necessary to design marketing strategies to improve their benefits. A case study based…

This book is the result of a set of case studies that were performed in four American public libraries between 1989 and 1992. The goal of the research was to describe the effect that planning has had in a representative set of libraries, focusing planning as a social phenomenon. The city, county, federated, and suburban library are examined.…

Reports on a postconference workshop on virtual libraries that was presented at the third annual Computers in Libraries Canada Conference. Highlights include networks; technological change; administrative issues, including organizational structure, staff training, strategic planning, and financial resources; a case study of the University of…

This case study describes the use of an information technology vendor conference to assure the smooth opening of a public library in Portland, Oregon. Vendors for hardware, telecommunications, integrated library systems, and networks met with library administration and staff to troubleshoot problems and share information and to ensure a timely…

These case studies are designed to serve as guides to encourage investigation into library administration. Organized into four problem areas: Interim-shelving, Budget Reducation, Studies in a New Main Library Building, and Library Bindery Contracts; this program provides an opportunity for the solving of administrative methodology, organization,…

Presents results of a study undertaken for the state library of Maryland to develop a process for the development of a Maryland Digital Public Library. Highlights include planning; management; implementation requirements; networked environments; technical infrastructure issues; collection development; standards; information content; information…

Describes the management principles used by the Environmental Protection Agency Headquarters Library to develop information services that support the agency's mission. The discussion outlines the steps involved in an action plan for making a special library a major focal point for organizational information services. (CLB)

This self-study of the Ezra Lehman Library at Shippensburg State College presents the analyses and recommendations of two library task forces--one on organization, communication, goals and objectives, and one on user relations. The responsibility of the first group was to develop implementable recommendations for necessary or desirable changes in…