A study was conducted to inventory and describe the quantitative performance measures of an academic library system which originate as a result of the activities at an automated loan desk. Visits were made to 24 academic libraries whose experience in library automation ranged from the completely on-line system with user self service and in-house…

More effective use of diminishing resources was needed to provide the best possible services at the University of Guelph (Ontario, Canada) library. This required the improved decision-making processes of a Library Management Information System (LMIS) to provide systematic information analysis. An information flow model was created, and an…