Discussion of formal assessment of library facilities highlights the postoccupancy evaluation as a tool in developing accountability in the design, planning, and construction of library buildings. Assessment of existing facilities is discussed; evaluation methods are described, including behavioral mapping; and a planning outline for evaluation is…

This manual provides the steps in planning a post-occupancy evaluation of library facilities to determine how effective the designed environment is for users. Evaluating a building provides a feedback loop to the planning process and can help fine tune the building or help others. The first actions of the planners are to clarify the purpose; gain…

Public libraries must operate in a time of increasing change, both within the library community and throughout the larger social and economic environments in which the library must function. This book is a guide to the strategic management of change in community libraries. It addresses the unique circumstances and needs of public libraries and…

Identifies research topics related to outcomes assessment in a networked environment and discusses issues affecting these topics. Proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies factors in the networked environment that affect assessment methods. Suggests outcomes…

Views academic libraries through the lens of the assessment and accountability movements. Illustrates how a research library at the University of Rochester (Rochester, New York) has created an assessment environment in an effort to focus on educational impact. Discusses principles of good practice, and formal and informal evaluation. (AEF)

Examines three publications as guides for evaluating library reference services and the potential of one for the development of children's services. Highlights include public library planning, limitations, output measures for children's materials and information services, and the library role. (AEF)

This paper examines the role of innovation in library operations, with an aim to incorporate innovative procedures that achieve convenience in practice, and efficiency and effectiveness in a simultaneous economic reduction. The methodology outlined in this paper is that of Best Practices. The objective of this method is to examine an…

This book shows teacher-librarians and school library media specialists how to perform qualitative research and use the results effectively to promote the school library and build a shared understanding of the impact of school libraries on student learning. Hands-on guidance is provided for performing action research, including how to establish…

The New Hampshire Long-Range Program (1992-1996) was prepared in accordance with the requirements of the Library Services and Construction Act (LSCA). It identifies the state's library needs and the actions to be taken toward meeting those needs. The program was developed to ensure that all persons in New Hampshire will have equal access to…

Part of the Striving for Excellence program of the Utah State Library requires participating public libraries to conduct community needs assessments. This is a way for library directors and trustees to find out if the mission they have chosen and the policies they have written are still appropriate as they identify the strengths and weaknesses of…

This document is a manual designed to improve library services to young adults. Information is divided into three parts: (1) "Applying the Planning and Role Setting Process to Library Services for Young Adults"; (2) "Evaluating the Results: The Measurement Process"; and (3) "The Output Measures." Part 1 discusses the Public Library Association…

Written to guide librarians and staff in all types of libraries, this manual describes steps in the processes of writing collection development statements and assessing library collections. The first section focuses on the collection development policy--the benefits of a written policy, who should write the statement, and elements to be included.…

Marketing techniques in youth services are useful for designing programs, collections, and services and for determining customer needs. The marketing mix--product, place, price, and practice--provides a framework for service analysis. (AEF)

Noting that information is needed about libraries' roles in literacy activities in terms of the outcomes, the Library Programs Office of the U.S. Department of Education awarded the Division of Library Development a grant to develop a model that would evaluate literacy activities in such a fashion. A result of this effort, this library literacy…

This manual was developed to assist the members of the Network of Alabama Academic Libraries in the library collection assessment that is now required by the Alabama Commission on Higher Education as a component of any proposal that an institution submits for new program review and approval. This assessment component considers the ability of the…