The operation of the university library is examined. Despite the increase in size of libraries, their standard of service is declining. Reasons for this decline are advanced. The strategic goals of the library are redefined with implications for the library's acquisition, shelving, and retention policies. (Author)

A comprehensive survey of the faculty members and graduate teaching assistants at the University of Tennessee, Knoxville (UTK), was conducted in April 1987 with a response rate of over 75% (N=1,275). The purpose of the questionnaire--a product of discussions with the Faculty Senate Library Committee and library and campus administrators--was to…

This document proposes a model of the decision making process required of research libraries when they embark on digital conversion projects. A series of questions are offered that focus on facilitating the decision making process for library managers. Questions of what and how to digitize are placed in the larger framework of collection building…