The Molesworth Institute conducted a year long experiment on the shelving practices of two academic libraries of comparable size, with similar user populations. Results show that the practice of leaving the middle two shelves empty for future expansion cannot be recommended. Measurements include accumulation of dirt; usage; and incidents of…

The need to plan for operating and service patterns and to establish priorities for services to readers in the new Reference and Bibliographical Center at the Newberry Library guided this self-study. From December 1983 to August 1984, 32 staff members (grouped into 1 study team and 4 task forces) investigated the critical issues of bibliographic…

This self-study--part of a series of studies conducted at Michigan State University Libraries--was undertaken to make recommendations for improvements in public services. The study team was directed not to limit its analysis to immediate concerns, but also to take a long-term view of the development of library service. Task forces were organized…

This self-study by Temple University Libraries involved the efforts of 33 library staff members--9 on the study team, and 24 on 4 task forces--over a period of 12 months. Task forces were organized according to four issues: Organization of Public Services, Staffing and Management, Public Service and Technology, and Library Users and Their Changing…

This self-study by the public services staff of Brown University Library provided an opportunity for them to examine past, present, and future operations. The study was conducted by 33 volunteers from the library staff, who were organized into 1 study team and 5 task forces; they worked more than 14 months to develop the recommendations and plans…

This self-study was initiated at the Columbia University Libraries (CUL) to establish the foundations and appropriate mechanisms for the future planning, development, and implementation of public services at CUL. Following completion of an inventory and an interim report, which include background data on CUL, Columbia University, research…

This self-study--part of a series of studies conducted at Michigan State University Libraries--was designed to elicit information regarding non-use of the library by members of the academic community. A telephone survey questionnaire was administered to a stratified systematic sample of students and faculty members, and 1,269 students and 211…

One in a series of reports on public service studies by academic libraries that are being administered by the Office of Management Studies (OMS) of the Association of Research Libraries (ARL), this report on the self study of the Michigan State University Libraries includes a brief description of the overall project and an executive summary of the…

This discussion of ways to solve the problem of overdue library materials reviews three pertinent articles from the library literature, several studies of the Oklahoma City Metropolitan Library system, and a 1985 study at a southwestern public library. Attempted solutions are cited, including fines, overdue notices, retrieval methods such as the…

This final report is a product of a comprehensive 14-month Preservation Planning Program (PPP) self-study conducted by the University of Pittsburgh Libraries, working with the Association of Research Libraries' (ARL) Office of Management Studies. The PPP is designed to put self-help tools into the hands of library staff responsible for developing…

This final report is a product of a Preservation Planning Program (PPP) self-study conducted by the Colorado State University Library (CSUL) working with the Association of Research Libraries' (ARL) Office of Management Studies (OMS). Designed to put self-help tools into the hands of library staff responsible for developing plans and procedures…

This final report is a product of a Preservation Planning Program (PPP) self-study conducted by the State University of New York (SUNY), Stony Brook, working with the Association of Research Libraries' (ARL) Office of Management Studies (OMS). The PPP is designed to put self-help tools into the hands of library staff responsible for developing…

This Systems and Procedures Exchange Center (SPEC) Kit reports on eight Association of Research Libraries (ARL) members that were interviewed in July and August 1997 about how they have addressed the results of user surveys conducted between 1992 and 1995. Although libraries have recognized the importance of user surveys, sometimes the surveys get…

A comprehensive survey of the faculty members and graduate teaching assistants at the University of Tennessee, Knoxville (UTK), was conducted in April 1987 with a response rate of over 75% (N=1,275). The purpose of the questionnaire--a product of discussions with the Faculty Senate Library Committee and library and campus administrators--was to…

Designed for governmental planners, documentalists, librarians, and archivists, these two United Nations studies examine integration of the planning of libraries and archives services with the planning of economic and social development. In Study 1, the planning of documentation centers and libraries is investigated. An appendix includes survey…