Summarizes reasons for evaluating library literacy programs and the role of evaluation in the planning process. What to measure is discussed, and sample measures for library collections, support services, and direct instruction are listed. Issues to be considered in developing program objectives and evaluation strategies are also addressed. (10…

Reviews the use of library system efficiency and effectiveness as the accepted method for measuring and evaluating library services, and examines alternative evaluation methods. Other significant influences on library performance are discussed, including professional ethics, concepts of leadership, organizational design, and definitions of…

Intended for use by state library officials with policy responsibilities, this report presents a process for determining state levels of adequacy of public library services, measuring the current statewide performance, and planning statewide strategies for improving performance. Several facets of library service and resources are addressed, and…

The purpose of the Public Library Effectiveness Study was to define effectiveness for the public library institution. The research was designed not to measure effectiveness or evaluate particular libraries or groups of libraries, but rather to identify the feature or features of a public library that most directly attest to its effectiveness. The…