The first proposals for serious research at Lancaster were made some six years ago: the intention was to investigate the real needs of the library users and the best ways of meeting these needs. This article summarizes past, present and possible future activities in this field. (Author/NH)

This collection of library documents, which illustrates current techniques for conducting user studies in order to facilitate specific public services planning and priority-setting efforts at the member libraries of the Association of Research Libraries (ARL), contains excerpts from: (1) four general user studies conducted at the University of…

Discusses the use of barcoding as a method for measuring the frequency-of-use patterns of the bound journal collection at Northern Illinois University. Highlights include a team approach to planning; collection development; collection maintenance; hardware and software; and technological, economic, organizational, and political implications. (27…

Describes the development of California Institute of Technology Libraries' local database of articles from science and engineering journals and its integrated document request and delivery feature. It is noted that not all journals received by the libraries are in the database, backfiles are limited, and coverage is not comprehensive. (five…

As a part of the NASA sponsored program on the application of communication satellites to educational development, a study was made of the utilization of telecommunications by academic and school libraries in the United States and the potential for future utilization by these institutions. The five basic functions performed by all…

Describes the management approach used to introduce new technologies in an academic library and the success of this approach. The management of change is discussed in terms of communication between management and personnel; management style; development of a system; staff development; and sensitivity to staff reactions and needs. (CLB)