In 1973, the Technological Institute Library, along with the other science libraries of Northwestern University, began a study of reference use. For each reference request received in the libraries, the date, time, duration, mode, class of question, and user type were noted. These statistics were tabulated and analyzed by computer. It was…

The first proposals for serious research at Lancaster were made some six years ago: the intention was to investigate the real needs of the library users and the best ways of meeting these needs. This article summarizes past, present and possible future activities in this field. (Author/NH)

The Molesworth Institute conducted a year long experiment on the shelving practices of two academic libraries of comparable size, with similar user populations. Results show that the practice of leaving the middle two shelves empty for future expansion cannot be recommended. Measurements include accumulation of dirt; usage; and incidents of…

A user survey was conducted at the Elmer Holmes Bobst Library and Study Center of New York University to collect specific data for resource planning after two and a half years of operation. A questionnaire given to a sample of students and faculty in each school provided data on library usage (how much and for what purpose), user satisfaction with…

Based on the concept that library use measurement should have as its basic starting point the individual patron, a method of data collection and analysis has been developed that explores individual patterns of borrowing over time. The method accounts for the number of visits on which borrowing takes place, number of items borrowed per visit, and…

This collection of library documents, which illustrates current techniques for conducting user studies in order to facilitate specific public services planning and priority-setting efforts at the member libraries of the Association of Research Libraries (ARL), contains excerpts from: (1) four general user studies conducted at the University of…

Reviews studies of historical and current trends in the library location theory; the relationship between distance and library users and variables, including available transportation, use motivation, and community awareness; and public facility location models such as central place theory and elastic demand. Extensive references, four figures, and…

To aid in controlling the cost of acquisitions in a research library, techniques were developed for the rational selection of serial titles for cancellation. The context for the proposed methodology was a network or multicampus environment rather than an individual library, and it was tested with a specific body of health sciences serial titles in…

The objectives of this study are to ensure that the resources at the disposal of the librarian are deployed in a manner which will effectively contribute to the purposes of the university. User behavior is explored in an attempt to solve the difficulties that arise in library planning and management, such as: (1) the relationship between length of…

The objectives of this study are to ensure that the resources at the disposal of the librarian are deployed in a manner which will effectively contribute to the purposes of the university. User behavior is explored in an attempt to solve the difficulties that arise in library planning and management, such as: (1) the relationship between length of…

Based on responses to a survey of Association of Research Libraries (ARL) members in March 1988, this Systems and Procedures Exchange Center (SPEC) flyer and kit are designed to assist administrators of large academic libraries in the selection of useful methods of conducting user surveys for particular library concerns. The flyer provides a brief…

Faced with growing problems in the management and direction of its periodical collection, in 1973 the McLaughlin Library at the University of Guelph established a Periodical Use Committee responsible for collecting and analyzing statistics on the use of periodicals within the library. Specific responsibilities of the committee included deciding…

A usage study of monograph and serial library holdings at the University of Cincinnati was conducted in 1982 to select candidates for retrospective conversion of catalog records and to determine what materials would be housed in a remote storage facility. The study measured both inhouse and circulation use for each Library of Congress (LC)…

This report presents comprehensive recommendations in the library budget formula area for public 2- and 4-year institutions in Washington based on recommendations adopted by the council in 1976 with some revisions. A review and analysis of statistical data supplied by the 4-year institutions and community college system in the areas of staffing,…

This self-study--part of a series of studies conducted at Michigan State University Libraries--was designed to elicit information regarding non-use of the library by members of the academic community. A telephone survey questionnaire was administered to a stratified systematic sample of students and faculty members, and 1,269 students and 211…