This collection of library documents, which illustrates current techniques for conducting user studies in order to facilitate specific public services planning and priority-setting efforts at the member libraries of the Association of Research Libraries (ARL), contains excerpts from: (1) four general user studies conducted at the University of…

This 5-year departmental strategic plan (1988-1993) was developed according to the strategic planning process adopted by Arizona State University (ASU). Nine goals of ASU's Cataloging Department are presented in separate sections in this report: (1) to continue the development and improvement of the intellectual content of the online catalog so…

Based on the results of a June 1984 survey of 30 Association of Research Library (ARL) member libraries, this kit contains documents related to automation training programs for ARL library staff members. A summary of survey results indicates that few libraries performed formal needs assessments before embarking on programs related to automation…

Based on information and documents gathered from 103 Association of Research Libraries (ARL) member libraries via an April 1986 ARL Recon Project questionnaire, and supplemented with additional interviews and materials gathered throughout the year, this publication focuses on retrospective conversion projects designed to support the implementation…

Based on an October 1982 survey of 31 selected members of the Association of Research Libraries (ARL), this report presents library planning documents, general system descriptions and reviews, and examples of library specifications--all dealing with integrated library information systems (ILIS). An ILIS is defined as a fully interactive integrated…

The Ad Hoc Committee on Future Information Services explored possible future directions for information services at Texas A&M University Library and developed a plan to guide the library into the next decade in terms of automated access to information. In exploring future directions for automated information services, the committee members…

Various aspects of the theme, "AccessAbility: Overcoming Information Barriers," are considered in the conference papers collected in this document. They include: (1) "The Library Image: A Barrier to Accessibility" (Janice S. Boyer); (2) "The Educationally Disadvantaged Student: How Can the Library Help?" (Michael Poma…

This self-study by the University Libraries at the University of California, Riverside, involved the efforts of 35 staff members over a period of 11 months. Task forces were organized according to five issues: Role of the Library in the Future in Its Commitment to Public Services; Service Performance and Service Needs; Technology and Public…

This paper examines the barriers to cooperation among a group of librarians and trustees in the Bergen County Cooperative Library System (BCCLS) in New Jersey as the group explored the potential advantages of a cooperative automated circulation system. This network of public libraries shares reciprocal borrowing, direct access to borrowing, and…

Library staff training methods and training manual construction should be part of the overall implementation plan for an online processing system. An effective training program to introduce staff to the new system and increase confidence in it would aid in efficient implementation. A manual consisting of a detailed outline of the training plan and…

A study was conducted to inventory and describe the quantitative performance measures of an academic library system which originate as a result of the activities at an automated loan desk. Visits were made to 24 academic libraries whose experience in library automation ranged from the completely on-line system with user self service and in-house…

The second draft of the National Commission on Libraries and Information Science (NCLIS) report proposes a national program to offer the most information service to the greatest number of people. Current status and problems in all kinds of libraries are reviewed, including: distribution of resources; uneven access to information; the influence of…

Describes use of computer software to improve staff preparedness for emergencies that may strike the library. Highlights include the Emergency Information System (EIS), which uses integrated emergency management databases with computer graphic maps of the surrounding area and floor plans of the library. Non-emergency applications of the software…

Examines the impact of automation on the future of library technical services. The areas discussed include the functions of technical services, how those functions are changing and will be organized, and the qualifications and recruitment of future technical services staff. (85 notes with references) (CLB)

Through an evaluative review of literature in management science and social psychology, this study analyzes causes of difficulties experienced when introducing technological change to library and its employees. Nature of problems (technological, organizational, behavioral), alternative solutions, selection of course of action, and assessment of…