Examines four significant unanswered questions related to children's and young adult services in public libraries. After reviewing the existing knowledge base that can serve as scaffolding for the needed research, the author suggests strategies for refining and implementing this research agenda. (Contains 62 references.) (Author/AEF)

Identifies research topics related to outcomes assessment in a networked environment and discusses issues affecting these topics. Proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies factors in the networked environment that affect assessment methods. Suggests outcomes…

Presents three articles that discuss customer service in libraries, with a focus on planning for service management, a customer service program for library staff, and a quality improvement process. Highlights include developing and implementing service strategies, dealing with requests, redefining work relationships, coworkers as customers,…

Discusses the ancient library at Alexandria and describes plans for the development of the new Bibliotheca Alexandrina. The administrative organization is discussed; the building design is explained; international cooperation between Egypt, UNESCO, UNDP (United Nations Development Programme), and the library community is described; and future…

Outlines the steps in the library building planning process, including (1) community, user, and staff analysis; (2) plan development; (3) design development; and (4) plan implementation. Guidelines for evaluating the architectural work as it relates to function are provided, and public self-service convenience and improved staff productivity are…

Vision 2008, a gathering of technology and library experts, was an unprecedented industry think-tank developed by 3M Library Systems as a means by which the future of libraries could be projected. Participants worked together to map out a best scenario for libraries of the future. Creative thinking and cooperative working were two ideas that the…

In the basement of the Waupaca Area Public Library, the Best Cellar is a separate room for young adults that allows teens the freedom to laugh, talk, snack, and listen to music without disturbing others. The furniture, collection, young adult population and community, hours of operation, staffing, planning, youth participation, and librarian and…

Profiles cooperative projects developed at elementary schools in the Miami-Dade County Library Power Grant. Discusses the librarian/teacher collaborative planning process. Describes the PEACE (Plan for Excellence in a Collaborative Environment) project which revolves around a multi-leveled, pyramid design for collaborative planning. (AEF)

This publication provides librarians with a broader understanding of outsourcing issues in academic libraries. The book investigates the literature, then presents a survey of more than 200 academic research libraries involved with outsourcing projects. This book synthesizes prevailing theories and practice, details pros and cons, an outlines steps…

This paper presents a history of the Hiram College (Hiram, Ohio) library from 1950 to 1995. It highlights important events and decisions made in the construction and opening of the new library building on September 7, 1995 and shows how this achievement has revitalized the spirit and optimism of everyone involved. The paper also presents the…

A World Wide Web site, developed by University of Nebraska-Lincoln Information Services staff and funded by a NEB*SAT (Nebraska's multiple channel satellite and optical fiber educational telecommunications network) grant, provides a clearinghouse of distance education, Internet, and Web page development information that is useful to librarians and…

This volume covers the history of library development, library education, and national planning for library coverage in New Zealand, as well as Papua New Guinea and the South Pacific. The chapters are as follows: (1) "Setting the New Zealand Scene"; (2) "The New Zealand Library Association Certificate Course"; (3)…

This volume of the "Advances in Library Administration and Organization" offers 11 perspectives to practitioners trying to make sense of the issues that must daily be confronted by library administrators in an environment of ongoing change. This 20th volume includes: "Choice, Responsibility and Work: Rhetoric in a University Library…

The objectives of the Alabama Public Library Service are to: provide library services to the citizens directly or through local libraries; provide library services for those with special needs through the Regional Library for the Blind and Physically Handicapped; provide library services to employees of the State of Alabama to meet their…

This book brings together articles that have appeared in "Technology Connection,""Library Talk," and "The Book Report" magazines over the past five years. All of the articles have important tips, tricks, techniques, and suggestions for building a successful library media program. The book is divided into six chapters,…