Describes a project at the University of Nevada, Las Vegas that evaluated the effects of an unmediated document delivery service. Discusses interlibrary loans, staffing, user satisfaction, choice of document supplier, and user training; and suggests questions to consider when deciding whether to offer this service. (LRW)

Discussion of access versus holdings of academic library materials and the performance of document-delivery services focuses on work at the University of Liverpool (United Kingdom) that is investigating existing and future document supply services, including costs. Expresses concern regarding the low level of subject coverage by many of the…

This paper reports on a research project that evaluates the impact of OhioLINK's resource sharing options upon traditional interlibrary loan services and organization. This impact is documented by a study of the interlibrary loan transactions processed by the Interlibrary Loan Department, Carlson Library, University of Toledo, before and after…