Many librarians evaluate local Interlibrary Loan (ILL) statistics as part of collection development decisions concerning new subscriptions. In this study, the authors examine whether the number of ILL article requests received in one academic year can predict the use of those same journal titles once they are added as library resources. There is…

The growth in number and kind of online reference services has resulted in both new users consulting library research services as well as new patterns of service use. Staffing in-person and virtual reference services desks adequately requires a systematic analysis of patterns of use across service points in order to successfully meet fluctuating…

As virtual worlds continue to proliferate globally, libraries are faced with the question of whether to provide information services to virtual patrons. This study, utilizing a mixed-method approach of interviews, focus groups, and surveys, represents one of the largest studies of virtual libraries attempted to date. Taking a holistic perspective,…

This review of Council on Library Resources (CLR) activities for 1990/91 begins with status reports on the following CLR managed projects: professional education, including the Academic Library Management Intern Program and CLR/Kellog fellows; bibliographic systems; science and engineering, including the CLR/National Science foundation Project and…

This study examines the role of the user study as a management tool in academic libraries and proposes a task-oriented survey method to estimate the library clientele's need for documents. Research on work and task-oriented information studies is discussed and applied to the development of a survey instrument. A case study employing the…

This review of Council on Library Resources (CLR) activities for 1991/92 begins by providing status descriptions on the four program areas identified by the Council as the focus of its attention and resources for the next several years. Programs described in the first area, Human Resources, are the Academic Library Management Program and the…

Libraries are part of a larger information infrastructure which must be understood before planning professional education for librarianship. Research is needed in three areas: (1) options within overall library objectives, (2) information needs of different user audiences, and (3) technological and economic descriptions of information systems.…

This final report completes a self-study begun in August 1983 by the University of North Carolina at Chapel Hill Academic Affairs Library to provide an opportunity for staff to lay the groundwork for services within a new facility. Broad areas identified for study were: effectiveness of services to users, coordination of public services throughout…

This self-study by Temple University Libraries involved the efforts of 33 library staff members--9 on the study team, and 24 on 4 task forces--over a period of 12 months. Task forces were organized according to four issues: Organization of Public Services, Staffing and Management, Public Service and Technology, and Library Users and Their Changing…

This study is designed to illuminate some of the issues, options, and activities related to developing fee based information services at a large academic library, and to suggest the feasibility of developing such services at Memphis State University Libraries. The basis for the study is the realization that libraries, through automation, a changed…

The 1979 Governor's Conference on Library and Information Services analyzed the needs of the library and information community and resulted in 47 resolutions intended to improve library and information services in Virginia. The long-range plan presented in this document sets forth the status of library development in the state, examines the needs…

Papers on library theory and research presented at the 1985 International Federation of Library Associations (IFLA) conference include: (1) "Information for Self Reliance and Self Determination: The Role of Community Information Services" (Elaine Kempson, Acumen, United Kingdom); (2) "Relationships between Practice, Education and…

This self-study--part of a series of studies conducted at Michigan State University Libraries--was designed to elicit information regarding non-use of the library by members of the academic community. A telephone survey questionnaire was administered to a stratified systematic sample of students and faculty members, and 1,269 students and 211…