This article discusses commuter students' experiences with the academic library, drawn from a qualitative study at the City University of New York. Undergraduates at six community and baccalaureate colleges were interviewed to explore how they fit schoolwork into their days, and the challenges and opportunities they encountered. Students…

As virtual worlds continue to proliferate globally, libraries are faced with the question of whether to provide information services to virtual patrons. This study, utilizing a mixed-method approach of interviews, focus groups, and surveys, represents one of the largest studies of virtual libraries attempted to date. Taking a holistic perspective,…

A study was conducted to determine the impact of the use of audiobooks with struggling readers in a school library audiobook club. The participants met weekly in the school library with the school librarian and researchers to discuss audiobooks and make reading recommendations to their peers. Standardized test data as well as pre- and post-study…

A traditional mixed methods research model of citation analysis, a survey, and interviews was selected to determine if the Bruce T. Halle Library at Eastern Michigan University owned the content that faculty cited in their research, if the collection was being utilized, and what library services the faculty used. The combination of objective data…

This article presents a case study of the intranet implementation and adoption process of a SharePoint intranet at a small academic library and investigates why the many Web 2.0 tools of the library intranet are currently underused. Staff interviews showed that common goals for an intranet, such as information dissemination, knowledge sharing,…

Based on data gathered during a full 5-day, 40-hour week of visiting time, this study determined various characteristics of visitors to the New York State Library (NYSL) main facility; e.g., traffic rates, user intent, and user status. Visitors exiting the library were counted, short interviews were conducted with 25 percent of the total visitors…

The results of personal interviews with 18 of the more experienced online searchers in Washington State are presented. A profile of respondents determines the experience of each in searching in years, number of searches per month, vendors used, and most used data bases. This information is used to analyze the answers given to questions about the…

Summarizes a study of the use of reference service at Sterling Memorial Library, the central research library of Yale University. (PF)

Describes the use of questionnaires and interviews for a study on the use of Abubakar Tafawa Balewa University Library (Nigeria) by international students. Problems faced by students are highlighted, including the language barrier, new services, and unfamiliar library terminology. (Author/LRW)

Library usage study of OCLC network-provided software and services indicates most users make local modifications to standard practices. Findings are discussed in terms of network models for decision making in software use; methodology of software user studies; and diffusion of innovation processes in postimplementation stages of transaction…

This investigation of the use of nonfiction books borrowed from an academic library--the Main Library at the Ohio State University--examined two premises which underlie the creation of full-text electronic information systems of nonfiction books: that such books are generally read to obtain information, and that they tend to be read in parts. Data…

The Subject Access Research Project was initiated by OCLC in August 1979 to study the process of subject searching in the library catalog, with the objective of identifying features for an automated subject retrieval system which would support the present search tactics employed by library users performing manual subject searches at the library…

As part of a project which evaluated online public access catalogs (OPAC's) through analyses of library patrons' needs and perceptions, self-administered questionnaires were completed by library patrons who were OPAC users and non-users at nine academic and public libraries. Focus group interviews were conducted with OPAC users and non-users, as…

This report covers the background, scope, and findings of a multifaceted research project which focused on data collection and analysis related to online public access systems (OPAC's); the ultimate goal of this project is to improve information access through OPAC design and enhancement. To assist library decision-makers when planning for the…

A role analysis study of the Margaret I. King Library reference department focused on organization of role activities, their evaluation by reference staff, and patron satisfaction. Observation, interview, and questionnaire techniques were employed to (1) obtain staff job history and academic training; (2) inventory activities from which a list of…