This research is concerned with the pragmatic performance characteristics of competing information technologies (ITs) and services in the university research center, as measured by user demand and choice. Technologies and services studied include: (1) mediated search service operating at cost recovery, open to all; (2) end-user service collecting…

This user's guide to conducting a preliminary search of the ERIC (Educational Resources Information Center) database on CD-ROM (Compact Disk Read-Only Memory) begins by briefly describing the types of materials found in ERIC and explains the four steps common to the any computer search: (1) definition of topic elements and formation of concept…

A study of 1264 incidents of journal mutilation at New York University indicates no relationship between the availability of indexing and abstracting services on CD-ROM databases and mutilation. Recommends posting warnings; raising awareness; providing adequate photocopiers, change, and vendor card machines; announcing closing time; encouraging…

The purpose of the study reported here was to investigate the impact of depository documents in CD-ROM format on academic federal depository libraries in Indiana. In the fall of 1992, a questionnaire was sent to all the federal academic depository libraries in Indiana. Topics covered in the questionnaire were the number of depository CD-ROMs…

This study investigated the use patterns of four CD-ROM systems--Newsbank Electronic Index, SilverPlatter's ERIC and PsycLIT, and Dissertation Abstracts Ondisc--and their print index counterparts in the University of Georgia (UGA) Main Library, which houses collections and provides library services for the humanities, the social sciences, and…

This report provides instructional materials for a voluntary introductory workshop in the use of the Educational Resources and Information Clearinghouse (ERIC) database on CD-ROM. The workshop instruction is based on Leslie J. Brigg's Theories of Instructional Design with instructional objectives based on Robert Gagne's Learning Taxonomy. Library…

Discusses results of four surveys sent to members of the Association of Research Libraries to investigate changes in academic library reference services due to new and rapidly evolving technologies. Highlights include digital reference options; local databases; CD-ROMs; intermediary online searching; end-user online search services; and the…

Presents the results of a study of CD-ROM database use by 100 university students. The students' age, level of study, course of study, and reasons for nonuse are reported. Implications of the study, and suggestions for promoting CD-ROM use and involving faculty in raising awareness are presented. (eight references) (KRN)

Reports on a four-year study of use patterns of CD-ROM databases in a biological sciences library. More than half the individuals recorded all use within one month. Over a third recorded use on only one day. Results suggest that the library should emphasize point-of-use instruction for first-time searchers and deemphasize workshops. (Contains 11…

The following papers were presented at a joint conference of the Mountain Plains Library Association, the North Dakota Library Association, and the South Dakota Library Association in September 1987: (1) "Catalog Backlog Project" (Kay Juricek, Tedine Roos, and Carol White); (2) "How Are We Doing? Using a Materials Availability…

Considers the increase in the variety of electronic reference options in academic libraries based on surveys of ARL (Association of Research Libraries) members. Discusses online catalogs; CD-ROM databases; World Wide Web access; and changes in library instruction, including formal instruction, point-of-use instruction, and Internet instruction.…

The purpose of the project described in this paper was to gather information about online/CD-ROM database systems that would be useful in improving the services offered at the University of Findlay, a small private liberal arts college in northwestern Ohio. A survey was sent to 67 libraries serving colleges similar in size which included questions…

The six papers in this collection address as many different topics. In "Circulation Desk Staff Amiability and Patron Satisfaction," Laureen Cardon and Nathan M. Smith describe a study at Brigham Young University which demonstrated that interpersonal relations training for circulation desk staff could improve patron satisfaction. Anna L.…

This synthesis paper provides a state-of-the-art analysis of the field of library and information science based on the results of a content analysis of its literature, including selected journals, conference proceedings, dissertations, and ERIC input. The 14 trends and issues identified by the analysis include developments in technology,…

Describes a study that observed undergraduates as they searched bibliographic databases on a CD-ROM local area network. Topics include related research, information needs, evolution of search topics, database selection, search strategies, relevance judgments, CD-ROM interfaces, and library instruction. (Author/LRW)