The 24-hour/5-days-per-week (24/5) model at Belk Library & Information Commons has experienced multiple changes since first implemented in 2006. First the library started small, then expanded, then reduced, and finally expanded again. This article tells the story of a library's 24/5 evolution within the assessment cycle framework, describes…

University College Dublin became the first library in the Republic of Ireland to trial patron-driven acquisition (PDA) as a collection development tool in 2013. A total of 42% of UCD Library's book budget was allocated to the project, which included both electronic and print books. This article describes the twelve month project from the tender…

Birmingham City University's Library and Learning Resources' strategic aim is to improve student satisfaction. A key element is the achievement of the Customer Excellence Standard. An important component of the standard is the mapping of services to improve quality. Library and Learning Resources has developed a methodology to map these…

Purposeful assessment of space for the understanding and improvement of the academic library is a relatively new area of inquiry. This essay offers a framework to consider different factors affecting such an assessment and insights for undertaking a meaningful inquiry about the relationship of space to an academic library's evolving purpose as…

Some of the conditions in research libraries which have shaped the Office of University Library Management Studies' (OMS) approach to library management studies are outlined, OMS activities during 1976 are described, as well as priorities for 1977. OMS work with member libraries in 1976 indicated that research libraries are primarily concerned…

The Office of University Library Management Studies (OMS) activities which are reviewed include providing member libraries with resources and services ranging from research and development programs to information collection and dissemination programs and training. In addition to conducting Management Skills Institutes and regional and special…

The three papers in this collection on library statistics were presented at the 1984 IFLA general conference. In "The Management Use of Library Statistics," Geoffrey G. Allen of the Western Australian Institute of Technology discusses current uses and misuses of library statistics and illustrates some practical applications of statistics…

This report presents comprehensive recommendations in the library budget formula area for public 2- and 4-year institutions in Washington based on recommendations adopted by the council in 1976 with some revisions. A review and analysis of statistical data supplied by the 4-year institutions and community college system in the areas of staffing,…

To gather information about the nature of photocopy services in academic libraries and issues relating to their management, a survey was mailed to each of the 117 members of the Association for Research Libraries (ARL). The survey focused on two components of photocopy services: the self-service copiers placed at strategic locations within the…

During 2003, Monash University Library conducted a comprehensive quality review as part of the university's program of reviews. A quality management group was established in September 2002 to drive the process. All staff were given the opportunity to contribute input to the initial self-review. Methods of collecting data, collating responses and…

This annual report provides a review of Council on Library Resources (CLR) activities for 1988-1989. Status reports on long-term projects and/or lists of relevant activities funded during the year are provided for the CLR Program on Library Management and Operations, including: operating support for the Commission on Preservation and Access;…

The 1986 annual report of the Council on Library Resources (CLR) reviews activity over the previous 10 years and provides a full record for the 12 months ending June 30, 1986, focusing on the program components of research, collaborative ventures to support operations and expand service capabilities, and the profession of librarianship.…

The 1985 annual report of the Council on Library Resources (CLR) describes an underlying uniformity of purpose in the activities of each of the three components of the program: research, exploration and installation of improved operating capabilities, and librarianship itself. The intent in each program is to reshape academic and research…