Birmingham City University's Library and Learning Resources' strategic aim is to improve student satisfaction. A key element is the achievement of the Customer Excellence Standard. An important component of the standard is the mapping of services to improve quality. Library and Learning Resources has developed a methodology to map these…

Purposeful assessment of space for the understanding and improvement of the academic library is a relatively new area of inquiry. This essay offers a framework to consider different factors affecting such an assessment and insights for undertaking a meaningful inquiry about the relationship of space to an academic library's evolving purpose as…

During spring quarter 2008, the Western Washington University (WWU) Libraries established an interactive bloglike environment called "14 Days to Have Your Say" with the intention of gathering new ideas and feedback about the libraries from the university community. The environment was developed as a fairly simple Drupal site. The project…

Reports on a study to estimate the proportion of the University of Michigan's library collection needing preservation efforts and describes the rating scale used. (FM)

Discusses the nature of locally based research, demonstrates its relevance to the concerns of school library media specialists, and outlines the phases and steps involved in conducting locally based research. Resources for, and benefits of, locally based research are also discussed. A 15-item reference list is included. (JL)

The Office of University Library Managmenet Studies has completed its second year of activity, pursuing its commitment to improving research library management. While the first year of operation focused on the Columbia Study, the second year emphasized the development of a new management tool--the Management Review and Analysis Program. This…

The need to plan for operating and service patterns and to establish priorities for services to readers in the new Reference and Bibliographical Center at the Newberry Library guided this self-study. From December 1983 to August 1984, 32 staff members (grouped into 1 study team and 4 task forces) investigated the critical issues of bibliographic…

Based on the ACRL Guidelines for Bibliographic Instruction, this handbook is intended not only to provide guidance in the development of instruction programs, but also to stimulate discussion within the profession. It consists of the guidelines, five model statements and checklists, a glossary, and a pathfinder. The guidelines present generally…

Librarians are teaching in classrooms all over the world. A search of library literature reveals articles on academic library instruction programs in Asia, Oceania, South America, Africa, and Europe. This paper examines the 20th Century literature that explores academic library instruction programs around the world with the exception of those in…

Central Massachusetts Library Administration Simulation Project (CLASP) was a research project funded under Title II-B to develop and test a simulation model that would enable public library personnel to learn and practice skills of negotiation, decision making, budgeting, and program planning. A simulation model was developed and tested in a…

Information collected by questionnaires, correspondence, and consultation with library personnel at four collegiate consortia shed light upon the role of libraries in the functioning of these consortia. The results showed that many expectations went unmet. Namely, specialized collections were not efficiently built and shared, faculties exhibited…

Nine papers make up this proceedings on bookmobile services to rural areas. The primary theme of the conference was "programming," with emphasis on quality of services and how to market the bookmobile in communities. Although the primary focus is on rural library services, many of the ideas in these papers can be applied to metropolitan…

The 10 papers presented in this report examine various aspects of rural bookmobile projects in the United States. The objectives of this first bookmobile conference were to offer (1) encouragement to bookmobile workers; (2) information for improving their services; (3) new data for subjective analysis of services; and (4) assistance in developing…

INITIATED BY THE PLANNING COMMITTEE OF THE AMERICAN ASSOCIATION OF STATE LIBRARIES AND SPONSORED BY THE LIBRARY SERVICES DIVISION, U.S. OFFICE OF EDUCATION, THIS CONFERENCE WAS HELD TO (1) DEMONSTRATE THE IMPORTANCE, URGENCY, AND IMMEDIATE NECESSITY FOR STATEWIDE LIBRARY PLANNING, (2) REVIEW THE PLANNING PROCESS AND SPECIFY STEPS NECESSARY FOR THE…

The Islamic Republic of Iran's parliament, the Majlis, passed in 1990 a law setting out the functions of its national library. In 2005, the inauguration of the first stage of the new national library building was celebrated as a major national cultural and architectural achievement. This article looks at the origins and evolution of the National…