The research guide is a common tool librarians use to communicate with and instruct their audiences. Despite their prevalence and value to users, research guides remain underused. There are many examples of efforts encouraging guide use, but few studies have measured the effectiveness of that promotion. Academic Outreach librarians at Virginia…

AASL's new integrated standards are designed to empower leaders to transform teaching and learning. The new "National School Library Standards for Learners, School Librarians, and School Libraries" reflect an evolution of AASL Standards, building on philosophical foundations and familiar elements of previous standards while featuring the…

A formative program evaluation using Stufflebeam's (2010) Context, Input, Process, Product (CIPP) model was conducted to assess the use of digital badges for tracking basic library instructional skills across academic programs at Nova Southeastern University. Based on the evaluation of pilot library modules and Blackboard Learn's badges…

This article puts forward an "assessment/action research/publication" cycle that integrates aspects of the assessment, research, and Institutional Review Board (IRB) processes to provide academic librarians with a systematic approach for balancing competing workplace demands and give library managers a roadmap for creating a…

University College Dublin became the first library in the Republic of Ireland to trial patron-driven acquisition (PDA) as a collection development tool in 2013. A total of 42% of UCD Library's book budget was allocated to the project, which included both electronic and print books. This article describes the twelve month project from the tender…

The word "evaluation" often strikes fear in people, but the author is different. She has always been a person who thought of evaluation, in any form, as a way to make her better and help her strive for excellence. So naturally when her library supervisor announced at a meeting that they were going to do the American Association of School…

In autumn 2012, the University of Birmingham launched FindIt@Bham, a Primo-based Resource Discovery Service, after a series of focus groups with students and staff to help determine its initial configuration and customization. This article presents the results from a large-scale online survey and focus groups that were conducted to poll users'…

The New York State's School Library Media Program Evaluation (SLMPE) rubric provides a window of opportunity for a librarian to talk with his/her administrators about library program elements that may be out of the librarian's control. There are three areas of focus on the SLMPE Rubric: (1) Teaching and Learning; (2) Building and Learning…

Regular evaluation of archival reference services is essential to ensure that users have appropriate access to the information they need. Archives New Zealand has been measuring customer satisfaction for many years using self-completion questionnaires but recently trialed two new methods of evaluation, using external research companies. One…

This paper examines the evolution and findings of an on-going longitudinal study that is assessing the satisfaction of distance education students with library reference services through the use of a transaction-level survey. The survey's purpose is two-fold: first, it is used to garner valuable input from these students; and second, it also…

Public libraries in Europe have supported lifelong learning for the past 500 years. Since the Lisbon Strategy emphasized the role of lifelong learning in economic policy, public libraries have been repositioning their services to respond to this new context. In some cases, these roles are undertaken with limited legislative or strategic changes…

This article discusses findings from a longitudinal research study that examined the way graduate students carry out the literature review and how they were impacted by attending a library literature review workshop. The literature review research process serves as an important gateway for graduate students into their scholarly communities'…

Recovery of significant achievements by exemplary individuals and institutions in public education and librarianship informs our present understanding and motivates future efforts. This narrative history recounts some of the struggles and successes of a great city library when the very conception of a free, public library was still being defined.…

The purpose of this study was to determine if the Program Evaluation and Review Technique (PERT) which was developed by the U. S. Navy as a management tool could be applied to a library process. Several chapters are devoted to an explanation of the tool and its advantages and limitations. Its potential value in library management is also…

Professionally, school librarians are faced with an explosion of choices--search engines, online catalogs, media types, subscription databases, and Web tools--all requiring scrutiny, evaluation, and selection. In turn, this support "stuff" forms a basis for making additional choices about how and what they teach and what they assess. Whereas once…