What began with a few libraries' early application of ethnographic methods to learn more about user behaviors and needs has grown to become a significant body of work done across many institutions using a broad range of methods. User-centered investigations are increasingly influential in discussions about the shape and future of the research…

Review of research methodologies used in studies of online public access catalog (OPAC) users finds that a variety of research methodologies--e.g., surveys, transaction log analysis, interviews--have been used with varying degrees of expertise. It is concluded that poor research methodology resulting from limited training and resources limits the…

The process described in this manual is designed to help small academic libraries systematically study the use of their circulating book collections. Originally developed in 1980, the manual has been used successfully in several small college libraries, both with and without assistance from outside consultants. In most cases, the study can be…

Presents the results of a study on data collection instruments, specifically questionnaires, used by libraries in evaluating resource use and institutional effectiveness. A number of causes for inconsistent survey results are identified and problems with imprecision in survey question terminology are discussed. (JL)

This article presents a psychological perspective on research in librarianship and explores potential for application of psychological research principles and practices to behavioral research in libraries. Highlights include evolution of a theory of user behavior and the nature of psychological research and research designs and methodologies.…

The basic question under study was whether, or to what extent, the regular use of a library induces a modification in the user's structure of tastes and activities. In the spring of 1972, detailed interviews were conducted with 400 library users and 200 matched nonusers in two middle sized Hungarian towns. Interviewees were asked to evaluate, on a…

This document reports the design, methodology, and results of a study that examined the usefulness of Brigham Young University's (BYU) library school research courses. A questionnaire requesting opinions about the courses and how the skills learned in these courses were used on the job and in professional activities was mailed to a random sample…

Describes the use of library surveys as a tool for library planning in the United States from the late 19th century to the present. Different eras of library planning in the United States are identified, and the weaknesses and strengths of the survey method are discussed. (CLB)