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Role and Justification of Web Archiving by National Libraries: A Questionnaire Survey
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Shiozaki, Ryo; Eisenschitz, Tamara – Journal of Librarianship and Information Science, 2009
This paper reports on a questionnaire survey of 16 national libraries designed to clarify how national libraries attempt to justify their web archiving activities. Results indicate they envisage that a) the benefits brought about by their initiatives are greater than the overall costs, b) the costs imposed on libraries are greater than the costs…
Descriptors: Preservation, Government Libraries, Questionnaires, Library Automation
Multicultural Communities: Guidelines for Library Services. Third Edition
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International Federation of Library Associations and Institutions (NJ1), 2009
These Guidelines constitute the third edition of the International Federation of Library Associations (IFLA) "Multicultural Communities: "Guidelines for Library Services." This revision follows the IFLA Section of Library Services to Multicultural Populations' "2006-2010 Strategic Plans": to review and revise the…
Descriptors: Guidelines, Library Services, Libraries, Cultural Differences
Performance Measurement in the Context of Quality Management.
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Cotta-Schonberg, Michael – 1995
This report describes Copenhagen (Denmark) Business School Library's (CBSL) use of performance measurement to manage the quality of library services and facilities. The CBSL quality management program consists of: a statement of strategic goals of development and operation, including a focus on users, good service, efficient internal functions,…
Descriptors: Academic Libraries, Case Studies, Cost Effectiveness, Efficiency