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Reference Service: A Field with a View.
Peer reviewed Peer reviewed
McCann, Linda; Wallach, Ruth – Reference Librarian, 1999
Discusses new technologies and the value of one-on-one personalized interaction in the reference environment and reports results of an informal survey of practitioners that investigated their views on the influences of theoretical models and new technologies on reference service. Highlights include collection development; interpersonal relations;…
Descriptors: Interpersonal Communication, Interpersonal Relationship, Librarian Attitudes, Library Collection Development
The Development of Reference Services through Academic Traditions, Public Library Practice and Special Librarianship.
Peer reviewed Peer reviewed
Rothstein, Samuel – Reference Librarian, 1989
Historical review covers: (1) the rise of research and research libraries, 1850-1900; (2) the genesis of reference service, 1875-95; (3) the growth of reference service in the research libraries, 1896-1916; (4) reference practices in the research libraries, 1896-1916; (5) legislative and municipal reference work, 1900-16; and (6) current trends…
Descriptors: Academic Libraries, Higher Education, Library Role, Library Services
The Emerging National Information Infrastructure and Reference Services.
Peer reviewed Peer reviewed
Summerhill, Craig A. – Reference Librarian, 1994
Discusses networked information resources used by reference librarians in research libraries. Highlights include the NREN (National Research and Education Network); the Internet; network architecture; the national information infrastructure; the effect of electronic information on reference desk transactions; the changing nature of research; the…
Descriptors: Academic Libraries, Computer Networks, Higher Education, Information Networks