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The Development of the Concept of Reference Service in American Libraries, 1850-1900.
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Rothstein, Samuel – Reference Librarian, 1989
Traces the development of reference service in American libraries during the second half of the nineteenth century and examines the evolution of reference service in the Providence Public Library. The article focuses on how the distinctive features of reference service were conceived and merged into the current concept of reference service. (43…
Descriptors: Academic Libraries, Higher Education, Library Role, Library Services
The Development of Reference Services through Academic Traditions, Public Library Practice and Special Librarianship.
Peer reviewed Peer reviewed
Rothstein, Samuel – Reference Librarian, 1989
Historical review covers: (1) the rise of research and research libraries, 1850-1900; (2) the genesis of reference service, 1875-95; (3) the growth of reference service in the research libraries, 1896-1916; (4) reference practices in the research libraries, 1896-1916; (5) legislative and municipal reference work, 1900-16; and (6) current trends…
Descriptors: Academic Libraries, Higher Education, Library Role, Library Services
Library Instruction in Public Libraries: A Dream Deferred, A Goal to Actualize.
Peer reviewed Peer reviewed
Beilke, Patricia F. – Reference Librarian, 1984
Discussion of the need for library adult education as a component of public library reference services highlights trends (increase in adult population, technological changes) and their implications (continuing education for librarians), goals of library adult education, importance of instructional objectives, and evaluation. References and a…
Descriptors: Adult Education, Adult Programs, Educational Objectives, Library Instruction
Library Instruction through the Reference Query.
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Reilly, Jane A. – Reference Librarian, 1984
Discussion of techniques of response to the reference query from public librarian's point-of-view covers patron's need-motivation; structuring library instruction program (teaching skills related to encyclopedia use, library instruction on special subjects-health); and assisting patron in gathering materials on-site and through use of…
Descriptors: Annotated Bibliographies, Information Seeking, Library Instruction, Library Materials
Kids Count: Using Output Measures to Monitor Children's Use of Reference Services.
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Walter, Virginia A. – Reference Librarian, 1995
Examines three publications as guides for evaluating library reference services and the potential of one for the development of children's services. Highlights include public library planning, limitations, output measures for children's materials and information services, and the library role. (AEF)
Descriptors: Childrens Libraries, Evaluation Methods, Guides, Library Development
Specialized Mediation.
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Hammond, Carol; And Others – Reference Librarian, 1992
Six articles discuss librarians as mediators in special circumstances. Highlights include the reference librarian and the information paraprofessional; effective reference mediation for nontraditional public library users, including mentally impaired patrons and illiterate adults; the academic librarian's role in the education process; and…
Descriptors: Academic Libraries, Adult Literacy, Higher Education, Illiteracy
What to Do until the Expert Comes: Dealing with Demands for Multicultural, International Information Now.
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Blandy, Susan Griswold – Reference Librarian, 1994
Discusses ways in which academic and public librarians can provide help with multicultural and international topics in spite of unhelpful subject headings and weak collections, including an awareness of cultural bias; collection policies to support diversity; relearning the collections and access strategies; and restructuring reference searches.…
Descriptors: Academic Libraries, Cultural Awareness, Cultural Differences, Cultural Pluralism