Increasingly, tertiary librarians are required to teach as part of their role. There is recognition that ongoing professional development (PD) is required in teaching and learning as this is not generally provided as part of formal library qualifications. Using an education design-based research approach, this collaboration aimed to enhance the…

Seven scholarly papers and twelve abstracts comprise the content of the twenty-fifth annual Brick & Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The 2025 paper and abstract titles include: (1) Active Learning Toolkits: Online Learning & AI Literacy (Kelly Jones, Holly McMasters);…

Describes criteria for good academic library instruction practices and applies them to Web-based tutorials. Topics include course-related instruction, active learning, collaborative learning, media use, instructional objectives, concepts versus mechanics, and offering a librarian's help. (LRW)

This paper discusses customer services in academic libraries. The first section addresses the concept of the "customer." Thereafter, the paper applies the metaphor of the producer and its consumers to the relationship between a university and its students. The second section looks at education as a process of refinement. Next, the…

Presents a model for a course on information literacy that was developed by librarians at California State University at San Marcos. Topics include the role of the library in higher education reform; active learning activities; convincing faculty and administrators of the need for information literacy courses; and future implementation. (LRW)