In response to marketplace and organizational changes, Owens Corning Corporate Library developed a strategic plan to secure its function within the organization. Describes outsourcing transactional services, creating an Intranet/Internet tool for users, redefining the library as a knowledge resource center, and achieving team commitment. A sidebar…

Describes the role of the information specialist in a corporate information center and discusses the three areas that define this role--collection, access, and service. Advantages and disadvantages of being a corporate information specialist are considered. (one reference) (MES)

Discusses virtual libraries in corporate settings from the viewpoint of five special librarians. Highlights include competitive advantage, space and related collection issues, the use of technology, corporate culture, information overload, library vulnerability and downsizing, and the importance of service over format. (LRW)