Describes procedures used by the St. Paul Public Library (Minnesota) to gather input from patrons to use in developing a new strategic plan. The use of group interviews and a survey to identify which roles of the library were important to users and which services supported each role is explained. (two references) (LRW)

Assesses the impact of libraries on one measure of high school reading proficiency, the verbal section of the Scholastic Aptitude Test (SAT). Data on per pupil expenditures, computer software, teacher to student ratio, public library circulation, and books per student in the school library media center were analyzed from all 50 United States and…