Supporting the information needs of researchers adequately is a major challenge for university libraries. This paper outlines results of a survey of 23 researchers conducted by Deakin University Library into their information needs and perceptions of the library's role and performance. The survey challenged established ideas about researchers'…

Discussion of historians as library users divides the historians into four categories: professional historians, student historians, amateur historians, and family historians. Highlights include examples of problems with library services, including misleading library catalogs and inadequate reference service; the reference librarian as guide to…

Description of how library media specialists can assist teachers and administrators in retrieving useful information by using ERIC highlights its organization, the types of materials available that are especially useful to classroom teachers, and ways that it can be accessed online. A list of ERIC Clearinghouses with addresses is included. (EM)

Today's school libraries must meet student needs as both a physical and virtual space. Existing both offline and online, they must offer around-the-clock access as well as instruction and guidance that support the face-to-face interactions of students with librarians and classroom teachers. Although students are often technologically proficient,…

This paper describes the major international agricultural information services, sources, and systems; outlines the existing information situation in Tanzania as it relates to problems of agricultural development; and reviews the improvements in information provision resources required to support the process of agricultural development in Tanzania.…

Considers the success and satisfaction of end users' searches on CD-ROM systems. Topics discussed include introductory training lessons; the selection of appropriate databases; search strategies; and implications for the role of library staff and for staffing patterns. Examples of end-user search techniques and common errors are included. (11…

The use, history, and role of machine-readable data base technology is discussed. First the development of data base technology is traced from its beginnings as a special resource for science and technology to its broader use in universities, with descriptions of some specific services. Next the current status of mechanized information services in…

The Fourth International Research Forum in Information Science (IRFIS 4) focused on two themes: user-oriented research in information science and experimental and practical investigations of the mediation and use of information. An opening speech by Bjorn Tell reviewed information research policy in the United States, France, England, Japan, the…

Discusses "technolust" (i.e., obsession with computer technology) in librarians. Topics addressed include library automation, the concept of the virtual library, and recruitment of readers as the primary role of the public library. It is predicted that books and libraries will continue to be a vital part of the community. (EA)

Discussion of issues concerned with providing library reference services to machine readable data files focuses on numeric databases. The team approach used at the University of Florida, which incorporates reference librarians, programers and data managers, database producers and vendors, and professional associations, is described. A bibliography…

Discusses the final report of the American Library Association's Commission on Freedom and Equality of Access to Information, which addresses such issues as telecommunications, access to electronic and government information, preservation, illiteracy, censorship, copyright, libel, postal rates, and the future role of libraries in providing access…

Because the publication of census data on CD-ROM has expanded the capabilities of users, librarians need to consider issues involved in providing census and Geographic Information Systems (GIS) services, selecting GIS software, and providing user support. (JMV)

Describes the activities of SURFnet BV, a research network that provides information and communication services in higher education and scientific or industrial research in The Netherlands. Topics discussed include standardization; user services, including electronic mail; costs of using SURFnet; user support services; and the role of libraries in…

Provides specific tips and guidelines for information professionals who are currently administering, or who plan to introduce, end-user search programs. Discusses the reference interview, evaluation of information sources, electronic database standards, pragmatics of access, electronic search strategies, and the role of the information center.…

Discusses user satisfaction with remote access to online catalogs, categorizes the types of assistance remote users require, and considers the library's responsibility to these invisible users. An outline of suggestions for improving service to remote users is provided. (CLB)