Descriptor
| Computer Software | 1 |
| Electronic Libraries | 1 |
| Information Services | 1 |
| Library Role | 1 |
| Library Services | 1 |
| Library Statistics | 1 |
| Reference Services | 1 |
| User Needs (Information) | 1 |
| World Wide Web | 1 |
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| EContent | 1 |
Author
| Eichler, Linda | 1 |
| Halperin, Michael | 1 |
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| Journal Articles | 1 |
| Reports - Descriptive | 1 |
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Eichler, Linda; Halperin, Michael – EContent, 2000
Describes the Lippincott Library (Warton School, Philadelphia, Pennsylvania) online chat reference service for students/faculty/staff to ask questions through chat and get an immediate response using a commercial service provided by LivePerson. LivePerson is a real-time text interface between the user who seeks information and the operator…
Descriptors: Computer Software, Electronic Libraries, Information Services, Library Role
