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Kupersmith, John – RSR Reference Services Review, 1992
Defines "technostress" as the stress experienced by reference librarians who must constantly deal with the demands of new information technology and the changes they produce in the work place. Discussion includes suggested ways in which both organizations and individuals can work to reduce stress. (27 references) (LAE)
Descriptors: Information Technology, Librarians, Library Role, Online Searching

Harter, Stephen P.; Jackson, Susan M. – RQ, 1988
Discusses optical disc (CD-ROM and videodisc) reference sources in terms of: (1) databases; (2) system characteristics; (3) end-user searching; (4) education and training requirements; (5) staffing; (6) costs; and (7) funding. Areas for further research are identified and new roles suggested for the librarian in the electronic age. (34 references)…
Descriptors: Costs, Library Personnel, Library Role, Library Services
Reid, Judith P. – Library Journal, 1992
Discusses library resources for genealogical research, including bibliographies of family histories, guides to genealogical resources, periodicals, indexes, CD-ROM products, electronic bulletin boards, and nonprofit services. An annotated list of 13 titles for a basic collection is included. (MES)
Descriptors: Annotated Bibliographies, Databases, Electronic Mail, Genealogy
Rice, James – Wilson Library Bulletin, 1986
Argues that reference services will not only survive changes brought about by new technologies, but will be improved and enhanced as a result. Examples given include online public access catalogs, automated record-keeping operations, CD-ROM as an information storage medium, the continuing need for intermediaries in online searching, and copyright…
Descriptors: Access to Information, Copyrights, Futures (of Society), Library Automation
Huang, Samuel T. – 1989
The role of academic reference librarians is taking new shape with the continuous development of library technologies. In addition to their traditional bibliographical, academic, and personal competencies, librarians also have to possess technological expertise in order to gain access to automated library processes both for themselves, and for…
Descriptors: Academic Libraries, Budgeting, Competence, Higher Education
Kuhlman, James R.; Lee, Everett S. – American Libraries, 1986
The development of CD-ROM following early computers and powerful personal computers will affect information retrieval by its accessibility and large storage capacity. Users will demand specific information and data sets from libraries, which could provide large research capacities. Librarians will act as database managers, thus enhancing their…
Descriptors: Access to Information, Census Figures, Databases, Futures (of Society)

Chiang, Katherine S.; Rieger, Oya Y. – Reference Services Review, 1995
Because the publication of census data on CD-ROM has expanded the capabilities of users, librarians need to consider issues involved in providing census and Geographic Information Systems (GIS) services, selecting GIS software, and providing user support. (JMV)
Descriptors: Academic Libraries, Census Figures, Computer Software, Databases
Kratzert, Mona Y. – 1989
The implementation of a wide range of CD-ROM services in the California State University (Fullerton) libraries is described in this report. The three-part CD-ROM "Master Plan" outlines the library's fundamental technological goals--i.e., to offer university-level technologies, to develop a CD-ROM end-user facility with ample resources and…
Descriptors: Administrative Policy, Bibliographic Databases, Information Retrieval, Library Automation
Wilson, Barbara; Hubbard, Abigail – Online, 1987
Discussion of the changing role of the school library/media specialists argues that skill requirements for this group should be redefined to include competency in online information retrieval techniques. Appropriate online databases available on CD-ROM and sources for training are described, and a role for academic librarians in providing training…
Descriptors: Academic Libraries, Certification, Elementary Secondary Education, Higher Education
Wills, Deborah – 1993
This manual was produced during the 1992-93 Wilfrid Laurier University in Ontario school year to be used as a reference guide and a training tool for library support staff assigned to work at the library's information desks. Its purpose is to help ensure a uniform standard of service and to provide practical procedures for information and basic…
Descriptors: College Libraries, Databases, Ethical Instruction, Foreign Countries

Swan, John; And Others – Reference Librarian, 1992
Three articles discuss the issue of the mediator's role in the library of the electronic age. Topics addressed include computer-assisted instruction; online catalogs; computer networks; professional identity; reference service and bibliographic instruction; CD-ROMs; online systems; personal home microcomputers; Internet and list servers;…
Descriptors: Computer Assisted Instruction, Computer Networks, Electronic Libraries, Librarians

Burrow, Gale; Gunter, Linda – RSR: Reference Services Review, 1994
Describes the role of libraries at Claremont Colleges (California) in implementing a CD-ROM local area network to increase use of electronic databases. Highlights include grant funding; hardware; software; user education for faculty and students; future plans; and impact of the new technology on interlibrary loan, document delivery, and reference…
Descriptors: College Libraries, Computer Software, Databases, Futures (of Society)