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Dervin, Brenda; And Others – 1985
This study was conducted to determine how library users in California say library use helps them. While most library effectiveness studies infer effectiveness by looking at the movement of materials or reports of user satisfaction, this study proceeds from the assumption that libraries need to know how library use helps in user terms. The study…
Descriptors: Information Needs, Information Seeking, Information Utilization, Library Materials

Schloman, Barbara F.; And Others – RQ, 1989
Describes a survey that profiles faculty use and perceptions of the academic library and identifies specific predictors of faculty perceptions of library performance. Differences by rank and academic area are highlighted, and then used to develop action plans for overall liaison programs and for individual liaisons between libraries and…
Descriptors: Academic Libraries, Academic Rank (Professional), College Faculty, Higher Education